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Diala Douedari

Business Administration

Employed Available

Supervisor Customer Service

QNB bank
October 2011 to November 2017
  • Promoted within one year and often received top performance award and recognition.
  • Establish and maintain relationships with individual and business customers.
  • Manage and oversee the flow of cash and financial instruments.
  • Establish procedures for custody of assets, records, loan collaterals, and securities for safekeeping.
  • Review collection reports to determine the status of collections and amounts of outstanding balance.
  • Evaluate employee job performance and conformance to bank regulations and recommend appropriate personnel action.

Personal Banker

QNB bank
May 2010 to October 2011
  • Focusing on building lifelong relationship with customers, both consumer and businesses.
  • Manage new and existing clients' personal banking needs by applying financial credit principles to actively asses their life stage needs and provide appropriate banking solutions.
  • Refer clients to investment, retirement and credit solutions to help them meet their evolving banking needs.
  • Respond to customer complaints.
  • Prepare and submit loans documentations to the underwriters.

Fast mind math (USMAS) trainer

Personal trainer
Since 2016

Basmet Amal Charity Association for Down Syndrome and Autism

Basmet Amal Charity Association
2011 to 2016
  • Volunteer