Babu Shanoj

I had lead many software projects for private and public sectors, and have worked in diverse IT fields like - software development, various hardware, dealing with different operating systems like Novell Netware, Windows products and Linux with different level of skills starting from installation, configuration and troubleshooting, server administration, database design and administration.

Responsible for the overall redesign and upgrade for Studio Photokina pertaining to IT, specifically the infrastructure - both international and local corporate verticals, handling the overall deployment of Photography Studio ERP platform, for Studio Photokina in Kuwait and Qatar. Integration aspect from other third-party application to have a proper end-to-end flow. Lead the setup of IT infrastructure and deployment of POS application for Art Studio in Kuwait.

Track record of tackling and solving tough business and technical problems. Demonstrated ability to work effectively with individuals at all levels and in all functional areas. Experience in managing full project lifecycle from requirements gathering to final implementation and end-user training.

Adding to that; working with various technologies related to Application Development, Database, IT Hardware, Operating System and Digital Photography Technology (Software and Equipment) gave me a solid experience and wide knowledge.

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Experiences

Analyse client's requirements.
Prepare and deliver BRS.
Prepare and deliver detailed FRS.
Co-ordinate with software development team.
Design database structure and generate database script for software projects in order to reduce workload on development team.
Design, suggest, review and approve UI/UX improvements.
Suggest effective solution to solve prospect's business issues.
Ensure that the software is developed according to the requirements specified in the FRS.
Prepare detailed software development plan.
Ensure that the project or modules are developed, tested and delivered within specified deadlines.
Estimate and control the software development budgets.
Manage resources required to complete the project on time.
Prepare project proposals for clients.
Recover data from faulty storage media and hard drives.
Co-ordinate with data recovery partners in USA.
Provide remote and on-site support for clients.
Develop native cross-platform applications.

Manage and co-ordinate with vendors and service providers.
Manage resources for IT and Photography Projects.
Analyse client's requirements.
Prepare and deliver BRS.
Prepare and deliver detailed FRS.
Manage software development team.
Suggest, review and approve UI/UX improvements.
Ensure that the software is developed according to the requirements specified in the FRS.
Prepare detailed software development plan.
Ensure that the project or modules are developed, tested and delivered within specified deadlines.
Estimate and control the software development budgets.
Manage resources required to complete the project on time.
Prepare project proposals for clients.
Co-ordinate with data recovery partners in USA.
Suggest effective solution to solve prospect's business issues.

Plan, organise, direct, control and evaluate the operations of information systems and EDP.
Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
Discuss system requirements, specifications, costs and timelines with managers.
Control the computer systems budgets and expenditures.
Provide orientation to new users of existing technology.
Train staff about potential uses of existing technology.
Provide recommendations about accessing information and support.
Maintain current and accurate inventory of technology hardware, software and resources.
Troubleshoot all technology issues.
Make recommendations about purchase of technology resources.
Find all gaps between systems and implement proper integration.
Lead IT Department operational and strategic planning, including fostering innovation, maintaining IT resources, planning projects, and organising and negotiating the allocation of resources.
Manage and participate in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, workstations, operating systems, hardware, software, and peripherals.
Benchmark, analyse report on, and make recommendations for the improvement and growth of the IT infrastructure and systems.
Oversee provision of end-user services, including help desk and technical support services.
Work with stakeholders to define business and systems requirements for new technology implementations.
Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
Manage projects and track project milestones and deliverables.
Development and implementation of IT policies and procedures; including those for IT architecture, backup, security, disaster recovery, business continuity, and other IT related policies.
Negotiate and administer vendor, outsourcer, consultant contracts and service agreements.
Establish and maintain regular written and in-person communications with the organisation’s executives, department heads, and end users regarding relevant information technologies activities.
Business applications design, development & deployment.
IT planning, design and implementation.
Systems security and protection.
Act as trusted advisor to the management, specifically providing advice and guidance to ensure good decision making in relation to technology.
Find innovative solutions to problems, including but not limited to finding cost effective solutions and advocating the use of new systems and technologies to further benefit the organisation.
Drove the successful delivery of the 2009/10 organisation change plan as implementation of fundamental, business enabling technologies including development of functioning MIS, MS Active Directory, cross-platform network services and organisation IT infrastructure and plan for ERP implementation.
Develop and present IT Strategy, Financial and Operational Visibility, Process Development, IT Infrastructure improvement and streamline, IT Service Delivery and IT Training and Development.
Develop and implement IT policies and procedures and ensure those are adhered to both internally within IT and throughout the organisation, fit for purpose and developed or augmented as required.
Develop annual technology objectives and detailed plans for company’s goal accomplishment.
Design and implement new IT solutions to address the company business needs.
Keep top level management well-informed of activities and recommend corrective actions.
Present and implement technological alternatives to streamline functions and improve productivity.
Develop and implement IT policies and procedures, including those for architecture, security, standards and service provision.
Provide training, advice and assistance to all staff in regard to technology and related services.
Ensure the integration between HR-Payroll software and ERP.
Plan future phase of Modules, Business Intelligence, Workflow for automating and optimising business processes company-wide.
Plan and implement Time Attendance System in different locations.
Develop, track and control IT annual operating and capital budgets.
Plan & Execute data centre shifting with complete redesign of high-tech IT infrastructure.
Design & manage DRP (disaster recovery plan) and ensure information systems high availability and business continuity.
Manage Network Security, monitor and analyse network traffic, application and web access.
Manage website with CMS.
Establishment of IT PMO responsible for all IT Projects.
Development and implementation of IT Architectures.
Rollout of Data Warehouse to encompass reporting for whole company.

Maintenance of data network and computing systems.
Perform disaster recovery.
Plan and implement the innovative use of IT infrastructure and maintain broad knowledge of state-of-the-art technology, equipment and systems.
Manage the help desk function and provide ongoing 1st level and 2nd level assistance when needed.
Develop, update and provide end-user training for computers and digital photographic systems.
Ensure the smooth operation of technology.
Troubleshoot the computing equipment and software.
Administer data network services.
Establish and maintain relationships with personnel in other departments.
Provide technical consulting services to department or organization regarding use of computers and networks to satisfy their business needs.
Recommendation and management of IT Vendors.
Perform application development, installation, and upgrades.
Plan and implement network security.

Photo retouching.
Image restoration.
Photo re-colouring.
Creating graphic designs.
Printing on digital printers (Sienna FotoPrint 5000 and Gretag NetPrinter 812) and plotter (Epson Stylus 9500). • General maintenance of digital printers and plotter.

Hardware maintenance.
Analyse, troubleshoot flaws in software and hardware.
Administration and maintenance of LAN.

Create graphic designs for website.

Control, co-ordinate and troubleshoot LAN.
Create graphic design for website.

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Curriculum Vitae

Freelancer

Technical Manager | Co-Founder

IT Manager

IT Supervisor

Graphic Designer

Hardware Engineer

Graphic Designer

Network Administrator & Graphic Designer