During My positions I have to make strategy to limit the costs and improve accuracy for the company by plan the purchasing and logistics, coordinate with production and financial forecasting services, customer service, and safety. Examine existing procedures or opportunities for streamlining activities to meet product distribution needs. Direct the movement, storage, or processing of inventory
DEVELOP CUSTOMER SERVICE POLICIES AND PROCEDURES TO ENSURE CONSISTENT CUSTOMER SERVICE.
TRAINING STAFF TO DELIVER A HIGH STANDARD OF CUSTOMER SERVICE.
MANAGE LOGISTICS OPERATION, LOCAL TRANSPORTATION AND MOVEMENT OF PROJECT SHIPMENTS.
LIAISE, NEGOTIATE AND COMMUNICATE PROFESSIONALLY WITH THE CUSTOMER.
ADMINISTER REVIEW OF COMMERCIAL TERMS & CONDITIONS FOR TENDER / BIDS/ CONTRACTS WITH COORDINATION OF COMPANY’S LEGAL COUNCIL AND IN CONCORDANCE WITH COMPANY’S GROUP GUIDING PRINCIPLES.
WORKING IN SAP SYSTEM AS ONE OF HOUSE TEAM USERS FOR SAP SD MODULE
COORDINATION WITH (PRODUCTION PLANNING, Q.C. AND WH) DEPARTMENTS RELATED TO SAP ISSUES AND PROBLEM SOLVING
MONITORING OF ALL RELEVANT DOCUMENTS ( I:E QUOTATION, GOODS MOVEMENT, EXCISE INVOICE, SHIPPING DOCUMENTS ) IN SAP SYSTEM
ENSURE THAT CUSTOMERS ARE SATISFIED, THAT THEIR ORDERS ARE PROCESSED ON TIME AND THAT THEY ARE KEPT UP TO DATE WITH THE STATUS OF THEIR ORDERS.
PLANNING, SUPERVISING AND PARTICIPATION IN PROCESSING SHIPPING DOCUMENTS FOR THE EXPORT OF CARGOES AND CONTAINERS.
COORDINATE WITH PRODUCTION PLANNING DEPT. FOR ORDERS COMPLETION DATES. OVERSEE THE LOADING SCHEDULE. MONITORS DISPATCHES TILL FINAL DESTINATION. REVIEW SHIPPING DOCUMENTS TO ENSURE ACCURACY. ENSURE TIMELY DELIVERY OF SHIPPING DOCUMENTS TO CUSTOMERS.
REVIEW L/Cs TO ENSURE THAT THE CONDITIONS COULD BE MET AND THAT THE COMPANY’S INTEREST IS WELL PROTECTED.
ENSURE THAT CUSTOMER'S COMPLAINTS ARE PROCESSED PROMPTLY. COORDINATE WITH OTHER DEPARTMENTS THAT ARE INVESTIGATING THE COMPLAINTS. ENSURE THAT THE FINDINGS / CORRECTIVE ACTIONS ARE SENT TO THE CUSTOMERS. APPROVE CREDIT NOTES.
INVESTIGATE AND RESOLVE MAJOR PROBLEMS WITH ORDERS, DELIVERY OR SERVICE.
RESPONSIBLE FOR PLANNING THE DAILY DISPATCHES, CONTAINERS& TRUCKS BOOKING, SHIPMENT INSURANCE AND SHIPPING DOCUMENTS.
NEGOTIATE WITH SHIPPING LINES FOR BEST RATE AND SERVICE. CONTINUOUSLY SEARCHING FOR SHORTER TRANSIT TIME AND RELIABLE SERVICE.
OPTIMIZATION PROJECTS BY REDUCING THE DETENTION, DEMURRAGES, CONTAINER RENTS & OTHER HIDDEN COSTS
MANAGING THE OPERATION OF FINISHED GOODS WAREHOUSE SUCH AS RECEIVING, STORING, PALLETIZING, DISPATCHING & INVENTORY CHECKS.
ENSURING THAT SAFETY AND HYGIENE POLICIES ARE ADHERED TO ALL THE TIME.
INSTITUTE A VENDOR COMPLIANCE AND PERFORMANCE MANAGEMENT EVALUATION PROGRAM
