Seasoned C-Suite executive with over 30 years of global expertise in business and workforce transformation. This profile demonstrates exceptional leadership in driving complex enterprise-wide transformation programs across telecommunications, mining, and financial services sectors. With deep specialisation in Human Resources, this executive has successfully led digital transformation initiatives, cultural change programs, and strategic workforce planning for major corporations including BT Group and BHP. Proven track record in delivering measurable business value through talent management, diversity & inclusion, and organisational redesign at the highest executive levels.
Aligned the workforce strategy with BT's Telco to Techco transformation, with a plan to reduce total headcount by ~45K to 55K heads by 2030, while also ensuring the organisation is equipped to deliver on a multi-year, capital-intensive program with digital innovation at its heart
Reset diversity, equity, and inclusion priorities to delivering improvements in gender and ethnic diversity at senior leadership levels and foster a culture of belonging during a period of significant change
Launched integrated strategic workforce plan to identify critical future workforce and skilling requirements, with a focus on upskilling employees in critical areas, including digital capabilities, product development, and customer service excellence, supporting the company's tech transformation goals
Successfully navigated complex organisational challenges, including implementing hybrid working models and change management strategies, while maintaining productivity and performance during a period of significant transformation