Angela Maria Gomez Correa

Resume created on DoYouBuzz

Experiences

Ensure quality of cleaning is consistently high through conducting spot check.
Ensure all staff are fully trained and understand their task and responsibilities.
Prepare cleaning rosters for cleaning staff.
Manage staff performance.
Set cleaning rates for each property, and review these regularly.
Check cleaning invoices match quoted cleaning time and cost.
Report charges for damages / extra cleaning time to charge the guest.
Update cleaners with any new request fro FOH team or changes during a shift.

Perform cleaning services and ensure the properties have a high standard of cleanliness.
Complete the cleaning within the time allocate by Cleaner Manager.
Report to Cleaner Manager if extra time is needed.
Take certain Cleaning materials to the properties: chemicals, cloths and mop.

Offer menus and provide suggestions when requested.
Provide customers with information on daily specials.
Wrote customers orders and conveyed to kitchen staff.
Checked to ensure that customers are enjoying their meals, took action to correct any issues, as needed.
Cleaned tables, after clients departed.

TARGET
Manage the operative processes for internet and data services implementation and the logistic for resource recovery, everything under parameter set out in the Service Level Agreements, in order to satisfy the needs and requirements of customers in all regions of the country.
SCOPE
From planning of activities, including physical installation or uninstallation of fiber optic cabling, wireless and logic configuration of equipments, until the complete implementation of the service.

Coordinate installation of new services, transfer and retreat of services according to the requirements of the customers in all regions of the country.
Track the progress and the status of the requirements and all the activities related with them until they get finished.
Keep internal and external client updated with the status of their requirements.
Ensure that everything is done within the deadline.

Answer and direct all inbound calls and forward messages to intended recipients promptly.
Assist with travel and accommodation request for managers and staff allowed.
Meet and greet staff and clients.
Collect and send mail.
Daily management of Meeting and Board rooms.
Organize catering for managements meeting.
Office administration support.
Booking appointments.

Education

Skills

Waitress