I am a self-motivated, organized and responsible person with strong communication skills, who has demonstrated a high degree of initiative and self-motivation and enjoys the challenge of a busy demanding work environment conscientiously with the ability to maintain a consistently high standard of work under pressure independently as well as in team environment. I am a creative, energetic and hardworking individual with the ability to work independently and as a team member for meeting operational deadlines.
Customer Service Call Center and Responsible for Local Bank Deposits.
Handling all banking correspondence, which includes non receipts of queries, Transfer amendments.
Cancellations and settlement been done on time and faster closure of complaints.
Queries attending through telephone from customers and all branches of Al Ansari Exchange Regarding non- Receipt of payments.
Communicating Closely with customers and other financial institutions regarding check errors.
Maintain a friendly and professional demeanor with both customers and co-workers.
Adequate knowledge on internal circulars of company and information collection on banking related procedures
Perform various other tasks as and when instructed by immediate supervisor
Ensures confidentiality of all information
Promotes harmonious professional working relationship with co-employees.
Inform the clients about the new services and offers the Al Ansari Exchange Company provide.
Connect all the department together.
Company Description
Al Ansari Exchange, a leading exchange company in the UAE with the largest branch network started as an offshoot of a flourishing general trading business of the Al Ansari family almost 60 years ago, primarily to meet the foreign exchange and remittance needs of their trading partners and customers, at a time when formal banking was yet to be established in the Country.
