Enthusiastic and driven manager with a growth mindset where I thrive in enabling teams to achieve their best results by facilitating and nurturing collaboration and communication. Excellent experience in the High Tech industry (Telecoms, SW Development, Automotive) in both start-up and large corporate scenarios. Passionate about managing teams, and have experience managing Geo-dispersed Multi-disciplined teams in multicultural environments.
As part of the Technical Support team in charge of software and release upgrades and rollouts (New releases, Patches etc.) and their validation. Working with the Client during on-site validation. Client training. Procedure development and testing for the operations department and the client. Technical writing; Client Technical Notes, Specifications etc. Client Technical Support (24/7). Managed the Y2K « ready project ».
