Senior Medical Intake Representative @ Trajector Medical

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Experiences

Assisted U.S. veterans through the enrollment process, ensuring a seamless transition into medical support services.
Educated veterans on available programs, consistently achieving high enrollment success rates.
Managed multiple client relationships, meeting and surpassing satisfaction and retention targets.
Developed and implemented communication strategies that improved client engagement by 20%.
Regularly assessed client needs, providing tailored services to enhance the overall client experience.

Andres Ruocco