Your browser is outdated!
To ensure you have the best experience and security possible, update your browser.
Update now
×
Ahmed
Adel
Team leader
36 years old
Cairo Egypt
Employed
Available
Contact me
Seeking a challenging position where my theoretical and practical experience could be developed and enhanced in a prestigious organization.
Resume created on DoYouBuzz
Home
Experiences
Education
Skills
Interests
Download my PDF resume
Experiences
International Call Center customer service representatives
Etisalat
January 2010 to July 2010
Full-time
Cairo, Egypt
Handling incoming calls from local & foreign customers.
Provide best service to customers to achieve highest level of customers' satisfaction.
Managing customers’ accounts in terms of invoices, suspension of lines and any other related issues
Dealing with unsatisfied customers & providing them with satisfactory solutions.
Communicate & coordinate with other customer service departments to answer all relevant customers' inquiries.
Respect & apply company's vision & values and making a good public image for the company.
Responsible for extra up-selling activities to maximize company’s revenue and educate the customers with new offers and products.
