Laurent Zerirgui
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Professional experience
3rd Line Engineer
Capital Support - London - United Kingdom(Permanent contract - Since October 2011)
- Working in the financial sector with time sensitive clients requiring highest level SLA’s
- Providing a 3rd line escalation point for service desk supporting over 150 clients
- Gained high regard as Active Directory and Exchange support specialistoot cause analysis on recurring issues and returning knowledge into technical staff
- Root cause analysis on recurring issues and returning knowledge into technical staff
- Twice team member of the month
Microsoft Exchange Engineer
L’Oréal Head Quarter - Clichy - France(Freelancer - July 2011 - August 2011)
- Exchange 2003 to 2010 and BlackBerry Migration Project:
- • Checking the prerequisites, using and planning PowerShell scripts to migrate mailboxes
- • BlackBerry Enterprise Server 4 account migration to BES 5
- • Exchange 2003 servers decommissioning
- Email Address Policies Migration Project: Entities move to the « @loreal.com » format
- Run: Managing Exchange 2010, BES 5, Active Directory, and Supervision…
Systems Engineer
Galeries Lafayette Group - Paris - France(Freelancer - February 2011 - June 2011)
- Stores migration project: Audit and servers preparation, complete migration (Files, DHCP, Domain Controllers, from NT4 to 2008 for off sites (80 stores in France – some abroad)
- Active Directory Migration Project: Feasibility and impact study of the NT4 domain trust relationship removal. Planning raising domain and forest functional levels to 2008 R2.
Active Directory centralization in Paris datacenter. - XP Pro to Windows 7 Migration Project: Participation to study and technical tests.
- Run: Maintain Active Directory and vSphere 4. NetApp SAN level 1 Administration
Systems and Network Administrator / Project Manager Assistant
Ipogea - Paris - France(Permanent contract - June 2009 - June 2010)
- Audits and drafting of book of specifications
- Servers and Network implementation and migration
- Supervision of technical teams
- Book of specifications check and validation of the work done before going to production
- Systems and network maintenance and administration of the entire clients infrastructure: Windows Servers, Active Directory, Messaging, Virtualization, Backup, Antivirus, Remote Desktop Services, Mobility, Firewall, switch, VPN ...
- Update customers IT documentations and writing procedures
System Administrator
French Department for Work and Pensions - Paris - France(Consultant - April 2009 - May 2009)
- Active Directory Administration
- Exchange 2007 Administration
IT Manager
Actelion Pharmaceuticals France - Paris - France(Consultant - June 2008 - February 2009)
- Orange GSM fleet and Asset management
- Domino and VoIP (Cisco) administration level 1
- Active Directory administration
- IT interlocutor during AFSSAPS official inspections (French Health Products Safety Agency)
- IT projects and IT budget preparation in collaboration with the financial department
- New employees training
- Orders administration and supplier relationships
System Administrator
Messier-Bugatti - Velizy-Villacoublay - France(Consultant - July 2007 - June 2008)
- Server supervision (Windows, Netware, Linux, Domino etc.)
- Novell and Domino administration level 1 and Imecom Fax Server
- Management of users right
- Responsible for VIP user interventions and particularly for the CEO
