Umair Shaikh
Back Office Operation Management
Problem assessment, Creative problem solving, Interpersonal skills, Teambuilding and supervision, Oral and written communication skills
Operation management, warehouse & transportation arrangement
Negotiable expert
Report and document preparation, Records management, Decision making, Planning
Experience with SAP & Vlookup, Pivot Table and Internet application etc
38 years old
Driving License
Bhiwandi (421302) India
Employed
Open to opportunities
Possess good communication, hard-working, interpersonal, analytical & presentation skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.
Back Office Operation Manager
Vashi Electricals Pvt. Ltd.
Since April 2018
- Working as a back-office operation manager on Mumbai Projects, managed the whole operation from the client or customer inquiry to dispatch the material.
- Generating new customer from OEM, Architect & interior designer, electrical contractor and consultant, builders & developers and projects.
- Generating new customer into a regular customer after giving them all services such as solved their inquiries in the shortest possible time, send quotation in the shortest time, order processing after payment received and send dispatch detail after billing.
- Maintaining & managing to all customer related to their inquiries, quotation, material, services and their accounts.
- Maintaining and managing existing customer. with their daily basis order processing, backorders managed non-stock material from principle, daily dispatch detail, rate and discount, purchase order amendment etc.
- Handling customer complain, payments, invoices and backorders on a daily basis.
- Supervising and arranging RM activities on a daily basis.
In-house Marketing Executive
Lite Technology
Since May 2016
Full-time
Bhiwandi
India
- Working on product marketing. Promote new and existing Product.
- Cold calling of client such as Architect, Interior Designer, Electrical Consultant & Contractor, Electrical Engineers, Electrical Distributor and Shop. Fix meeting to field executive.
- Taking Feedback till successfully result come.
- Maintaining and managing customer follow-up and their payment. Solve customer query and services about material.
- Creating and maintaining executive visiting sheet on excel. Give customer report of company director.
Sales and Marketing Executive
Global Action Logistics
October 2015
to April 2016
Full-time
Andheri, Mumbai.
India
- The Global Action Logistics is By Air export and import services.
- Working on field in market places for new clients.
- Communicating with them and counseling with them about the company services.
- Manage client's imports requirement.
- Manage and maintaining sales targets services for maintaining the business.
- Manage and identify new clients for business and sales development.
Training and observed ship
Metropolis Lab
May 2015
to July 2015
Part-time
Vidyavihaar, Mumbai.
India
- Worked in Metropolis Lab as a Trainee and Observe-ship under Senior Scientific Officers.
- Worked on staining procedure on Patient' sputum sample on TB slide.
- Identified the negative and positive result of TB patient' sample.
- If the patient' sample was positive then gave report of operational head for further test like GeneXpert.
- Daily hands on worked on GeneXpert after staining procedure.
- Managed the report of patient's and gave it to operational head for final report.
- Observed all molecular biology technique like Taqman, Qiasymphony, DNA extraction GeneXpert and Real Time PCR.
Business Development Executive/ Sales and Marketing Executive
Pearl Plaza
December 2009
to March 2015
Full-time
Mumbai
India
- Worked for Pearl Plaza as a Business development executive, Sales and Marketing Executive and Client Relationship.
- Identified prospective client, generating business from the existing clientele, thereby achieving targets.
- Mapped client's requirement and provide them the expert advisory services pertaining to the product.
- Maintained customer retention plans and ensured customer satisfaction by achieving on time delivery & service quality norms.
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Convert Inquiry into order
Good
-
Negotiable ability
Good
-
Order to dispatch management
Advanced
-
Prepared daily basis documentation
Advanced
-
Material planning and arrangement as per customer requirement
Advanced
-
Team Work & team handling
Advanced
- SAP
- Working on cloud software (Salesforce)
- Vlookup, Pivot table
- MS word (Excel, Power Point & Word)
- Internet applications
- Basic computer knowledge
- Client's and customer relationship managment
- Commuication support creation
- Development of services and product by marketing
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Sales Management
Sales team supervision
Sales monitoring and reporting
Sales strategy development -
Sales Operations
Client's and customer relationship management
Communication support creations
Marketing development of product and service s - Sales Process
- Sales development
I have successfully completed Diploma in Basic Clinical Research Management and Regulatory Affairs under Clinical Research Scientist Dr Naresh Tongay.
The course includes the ICH guideline, Clinical Research Phases, International Regulatory Affairs, WHO, US FDA, UK MHRA, TGA, Preparation of eCTD dossiers & DMFs, Exports & MIS management, Project on RA/Clinical Trial Phases.
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The course includes the ICH guideline, Clinical Research Phases, International Regulatory Affairs, WHO, US FDA, UK MHRA, TGA, Preparation of eCTD dossiers & DMFs, Exports & MIS management, Project on RA/Clinical Trial Phases.
I have successfully completed BSc biotechnology.
I studied and practically experienced in the biotechnology major subject like human genetics, molecular biology, fermentation, plant and animal biotechnology under Technical staff and Teachers.
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I studied and practically experienced in the biotechnology major subject like human genetics, molecular biology, fermentation, plant and animal biotechnology under Technical staff and Teachers.
