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Thi Vanada KIM

Thi Vanada KIM

Boutique Assistant - Trilingual Fr/En/SP

Leadership
Language proficiency
Stress Management
Teamwork
Customer Service
29 years old
Driving License
thivanadajulie.kim@outlook.com +33767756006
31 rue de l'orme74600 SeynodFrance
Experiences

Director of Sales & Marketing of Golf

Michlifen Golf & Country Club
Since July 2024
  • Representative for the IGTM event and promotional activities to generate leads.
  • Collaborated with cross-functional teams to develop innovative products and services for customers.
  • Led the design of creative materials such as brochures, flyers, banners, websites.
  • Built collaborative partnerships with vendors and suppliers in order to secure favorable terms and pricing agreements.

Head of Reservation Golf & Sports

IMG Golf Course
Since 2024
Full-time
Sindalah Island
Saudi Arabia
  • Demonstrated ability to manage multiple tasks.
  • Software training (Lightspeed Golf, Lightspeed Retail, Lightspeed Restaurant, Booxi)
  • Committed to delivering excellent customer service while working in a fast-paced environment.

Welcome and Sales Agent

Golf De la Gruyère
March 2022 to October 2023
Full-time
Pont-la-ville
Switzerland
  • Created marketing materials to increase brand awareness and promote products.
  • Developed strong communication skills for successful customer service.
  • Analyzed competitor data and created actionable plans based on findings.

Operations Executive and Airport Representative

Lifts to
November 2021 to March 2022
Full-time
Morzine
France
  • Managed day-to-day operations, including customer service and shuttle scheduling.
  • Implemented strategies for improving customer satisfaction ratings by analyzing feedback surveys.
  • Developed and implemented operational strategies to maximize efficiency and productivity.

Welcome and sales hostess

Evian resort golf club Academy
March 2021 to September 2021
Evian les bains
France
  • Answered phone calls to take Tee-Time Reservation and address guest questions and concerns.
  • Demonstrated excellent customer service skills to ensure a pleasant golfing experience.
  • Presented positive first impression of the Golf club's high standards by delivering exceptional service.

Welcome hostess/ administrative assistant

Credit Agricole Technologies et services
October 2019 to January 2020
Full-time
Annecy le vieux
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Served as primary point of contact for facilitating operational and administrative inquiries.

Art photography Sales advisor

Yellowkorner Annecy
November 2019 to December 2019
Part-time
Annecy
France
  • Developed customer service skills to provide a high level of satisfaction for customers.
  • Educated customers on features, advantages, and benefits of various products or services offered.
  • Consistently achieved monthly sales targets while maintaining high standards of customer service.
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
  • Analyzed post-event survey results in order to measure success against established goals.
  • Provided direction and guidance to a team of volunteers during large-scale events.
  • Established strong relationships with clients and sponsors in order to develop successful partnerships.
  • Maintained positive attitude and welcoming demeanor in presence of guests and other entertainers.
  • Maintained high standards of safety during events by monitoring guest behavior and intervening as needed.
  • Performed live music on board, engaging audiences through improvisation and crowd participation.
  • Demonstrated flexibility in adapting to various situations that arose during the flight such as medical emergencies or disruptive passengers.
  • Ensured compliance with safety regulations and procedures while providing exceptional service to customers.
  • Developed strong communication and interpersonal skills by interacting with passengers and colleagues in a professional manner.
  • Adhered to company policies regarding security measures, emergency protocols and other operational guidelines.
  • Mentored and coached team members to ensure successful performance.
  • Motivated team to achieve optimal results through effective communication and interpersonal skills.
  • Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members.
Education
September 2010 to July 2014

Lycée charles Baudelaire

Marketing baccalaureate

2014 to 2016

Université savoie mont blanc

Law associate

Law L1
June 2016 to August 2016

Swiss Aviation Training SAT

Cabin Crew attestation

July 2020 to October 2020

World Tesol Academy

120-Hour TESOL/TEFL certificate

September 2022 to October 2022

Northwestern University

Sports Marketing

Online Certification on Sports Marketing
Skills

Marketing

  • Negociating
    Good
  • Sales
    Good
  • Merchandising
    Good

Communication

  • Hospitality (Service oriented)
    Advanced
  • Speaking (Very commmunicative and open-minded)
    Expert
  • Xoordinating (Adjusting actions in relation to others' actions.)
    Advanced

IT Skills

  • Microsoft Office Suite
    Expert
  • Acrobat reader
    Expert
  • Zoom
    Advanced
  • Google suite

Languages

  • English (fluent) C1
    Expert
  • French (mother tongue) C2
    Expert
  • Spanish B2
    Advanced
Interests

Arts

  • Painting
  • Photography

Travel

Sports

  • Golf
  • Hiking
  • Running
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