• Handling calls and relayed messages • Drafting letters & emails • Maintained diaries and arranged appointments • Typed documents and manage filing activities • Organized meetings and prepared agendas and materials • Handled correspondence • Examine correspondence and reply as instructed • Receive telephone calls and direct as and where necessary • Arrange conferences and meetings along with travel arrangements • Maintain schedules and follow ups • Maintain filing and inventory procedures • Direct visitors to appropriate staff members • Respond to public inquiries.
1.Selection & Induction Preparing offer letter, Appointment letter. completing joining formalities conducting induction program & Ensures that all requirements of ID card to Bank account are done.
Salary Administration Maintaining attendance registers - both manual and biometric, for on roll employees. Leave registers maintenance . Payroll processing for off roll employees - with aid of pace - MS Excel
Statutory Maintaining forms and registers - Shops and establishment act(Maintaining statutory records such as Form VI, Form A (Muster Roll & Maternity Register), Form D, P, Q & S). Co-ordination with Labour consultants / inspector and to maintain the records
Employee Engagement /Welfare Providing counselling assistance, Grievance addressable. Solving all employee queries related to HR and resolves any Issues. Conducting Fun activities and Giving away gifts and presents on festive occasions. Coordinated for welfare activities such as get-together /outing, mind refreshment games, Team outing, birthday celebrations, team building games, to build up their motivation level as well as productivity.
HR - MIS & Reports Maintaining the Employee database Leave record, Payroll, Promotion details.
Separation and Resignation Taking exit interviews of resigned employees, until Full & Final settlement
Performing Reference & Background checks for Potential Employees • On- Boarding the candidates and assisting them in filling the dock kits • Generating and maintaining Excel Data sheet on Daily and monthly basis • Follow up of the candidate until he turns into an Employee. • Confirm joining date of the candidate, following up and- making them join. • Conducting inductions, explaining the company profile • Joining Document and ID card formalities • RAG Analysis to identify attrition • Handing over the batch to the trainers • Conducting fun activities • Filing, updating Employee’s personal files • Attendance and leave management. • Maintaining timely HRIS (in MS Excel files). • Employee Relations and Grievance handling. • Exit Interviews.
• Call customers on daily basis and introduce about the product. • Attending calls and clarifying the customer’s enquires. • In charge of the team progress • Promoting the product for the customers
• Generate daily reports and target-achieved report to the team lead. • Provide customer feedback questionnaire to Manager to improve the sales of our products • Responsible for the day to day operations and provide support to other staff in the department. • Checking and sending E-mails. • Making a track of daily reports.