Remington Paul is the call center and enrollment operations director for MAXIMUS in Sacramento, California. In this capacity, he oversees California’s Medicaid Enrollment Broker Project - Health Care Options (CA-HCO) and manages more than 500 employees in multiple contact centers, a research unit, and a fulfillment center. Since starting this position in 2010, he has successfully implemented a universal agent methodology that increased operational productivity by 50 percent and introduced a paperless fulfillment center that increased work efficiency by more than 70 percent. Additionally, Remington Paul was responsible for planning and managing the transition of more than five million beneficiaries into Medicaid managed care.
Mr. Paul prepared for his career by earning a bachelor’s degree from Thomas Edison State College, followed by an MBA in project management from Aspen University. He also received a certificate of advanced accounting from Santa Clara University. Starting out at Wells Fargo Bank in Sacramento, he spent seven years serving as the vice president of customer services and sales. During his tenure with the bank, Remington Paul oversaw planning and accounting for a $300,000 training and operating budget and managed the company’s acquisitions of the Bank of Petaluma and Sierra Pacific Bank.
Mr. Paul prepared for his career by earning a bachelor’s degree from Thomas Edison State College, followed by an MBA in project management from Aspen University. He also received a certificate of advanced accounting from Santa Clara University. Starting out at Wells Fargo Bank in Sacramento, he spent seven years serving as the vice president of customer services and sales. During his tenure with the bank, Remington Paul oversaw planning and accounting for a $300,000 training and operating budget and managed the company’s acquisitions of the Bank of Petaluma and Sierra Pacific Bank.
