Rafael Alarcon
DEDICATED CUSTOMER SERVICE PROFESSIONAL
Employed
Available
I am a highly experience customer service representative with over 7 years of experience in the restaurant and hospitality industry, more then 3 years of which are management experience. Not only am I detail-oriented and able to learn quickly and work efficiently, but am rooted by a strong work ethic in both team and individual settings. My communication skills are very diverse and include fluency in three different languages.
Colossus Greek Taverna, Mississauga On
Colossus Greek Taverna
Since 2009
Mississauga
Canada - Ontario
- Floor Manager & Server
- Responsible for ensuring all operations run smoothly and to the high standards of the restaurant
- Troubleshooting all problems related to scheduling, technology, and customer satisfaction
- Daily monetary balancing and nightly closure of the establishment
- Providing full table service in a fine dining setting
Raw Aura Organic Cuisine
Raw Aura
2010
to 2012
- Floor Manager & Server
- Serving customers quality raw, organic foods and fresh house made juices in a fast paced, formal setting
- Understanding and communicating this particular type of cuisine for returning and first-time customers
- Responsible for daily monetary balancing and all closing duties Ensuring all staff members work efficiently and all products served meet the high standards held
Jam Martini Bar
Jam Martini
2010
to 2012
- Floor Manager & Mixologist
- Preparing delicate and intricate alcoholic beverages according to traditional and modern mixology standards
- Continuous learning in mixology trends and customer preferences
- Ensuring a high level of professionalism within the facility at all times
