Maintains a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription.
Uses knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issue in a timely and cost-effective manner that doesn’t entail product/part replacement or service cancellation.
CCTV area inspection and installation.
Laptop and desktop computer troubleshooting and repair.
Use knowledge base and proprietary troubleshooting techniques to resolve customer’s technical issue in a timely and cost-effective manner that doesn’t entail product/part replacement or service cancellation.
Planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems
Maintain the integrity, and availability of systems and networks through the planning, analysis, implementation, maintenance, and enhancement of information systems security devices, procedures, and tools.