Customer Service
PT Bank DKI
April 2014
to April 2015
Depok
Indonesia
- Introduce, offer products and services in accordance with wishes and needs of customers.
- Provide service to customers on opening of saving account, demand deposit, time deposit, and another customer request.
- Provide accurate information about balance and mutation of account.
- Receive and handle customer complaints.
- Make the administration of products and services required.
- Make a report about foreign exchange transaction, and suspicious customer transaction.
- Make monthly and end of years reports customer funds.
- Manage customers data, goverment program, and scholarship.
- Make cheque and giro book.
Internship
PT Bank Tabungan Negara (Persero) Tbk
February 2011
to April 2011
Internship
Bogor
Indonesia
- Provide service to customers on opening of credit card.
- Manage and make report about data of credit card customers.
Internship
Dinas Pendapatan, Pengelolaan Keuangan dan Aset Daerah Kota Bogor
July 2010
to August 2010
Internship
Bogor
Indonesia
- Entry and process data of property taxes already and not yet paid.
