Mahmoud Magdy Abdel karem
Customer Service and Sales Professional
Professional Status
Employed
Open to opportunities
About Me
I am an enthusiastic, self-motivated, reliable, responsible and hard working.
dedicated customer service representative who has consistently maintained the highest customer service ratings at each company. adept at delivering information clients need.
My time at my previous job helped me grow my skills in customer service and sales. For that, I’m forever grateful. However, I no longer feel challenged by my work.
I believe that I’m ready for new challenges. I’m ready to make a difference in another position while growing and developing new skills.
I have passion to know about other cultures and different parts of the world and my dream is to travel the whole world one day.
I am willing and able to work well under pressure and adhere to strict standards and be great team player.
dedicated customer service representative who has consistently maintained the highest customer service ratings at each company. adept at delivering information clients need.
My time at my previous job helped me grow my skills in customer service and sales. For that, I’m forever grateful. However, I no longer feel challenged by my work.
I believe that I’m ready for new challenges. I’m ready to make a difference in another position while growing and developing new skills.
I have passion to know about other cultures and different parts of the world and my dream is to travel the whole world one day.
I am willing and able to work well under pressure and adhere to strict standards and be great team player.
Gained practical, managerial and communication skills, and business decision-making capability.
Marketing management process, marketing analysis and intelligence, successful planning, robust product/pricing/distribution decisions, effective communication, and successful selling processes and techniques.
Motivated
Dependable
Flexible
Friendly
Outgoing personality
Expert
Expert
Expert
Expert
Expert
always presents a professional image
excellent csuomer service and communication skills
Ability to work under pressure
Quick learner
Ability to work in a team
exceptional computer and internet skills
Expert
Expert
Expert
Expert
Priority Banking Specialist
ADIB - Abu Dhabi Islamic Bank
Since August 2021
- responsible for handling customers complaints and concerns.
- prompting products or services to each customer including checking, savings, loans and lines of credit to achieve sales target.
Front Desk Agent
Accor Hotels
February 2021
to August 2021
- creating a positive experience for guests from check in to check out.
- managing customer complaints and enquiries.
- ensuring maximum room occupancy and up-selling of hotel services and facilities to hotel guests.
