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Yohan KOK

Yohan KOK

Project Manager / Product Owner

Agile Scrum
Project Management
quadrilingual
International Supply Chain
Process Management
36 years old
Employed Open to opportunities
Over 4 years experience in Project Management (Waterfall, Mixed Hybrid and Agile Scrum methodologies), overseeing multiple national and international projects focused on the development, implementation and support of IT solutions for the international transport sector.

Team player, creative problem solver and result-oriented mindset, I am passionate about the digitalization and optimization of the global supply chain .
Experience
  • Used agile scrum methodologies within my Tribe to gather business requirements, use cases and write user stories while preparing and executing an European public tender to find and contract the most suitable Transport Management system for the RCG intermodal Business Unit.
  • Onboarded the TMS supplier in our organization in order to develop the software according to the existing and refined requirements in the project backlog.
  • Organize, lead and actively take part in the future system deployment in 7 countries.
  • Define and implement the further post Roll-out developments and system support and maintenance, while integrating the software to the new target architecture.
  • Estimate and plan the further project developments in an Agile way
  • Provided project planning and project coordination to cross-functional teams during the projects lifecycle
  • Implemented and monitored the required project management tools during projects planning and implementation phases
  • Ensured effective and efficient process management from the initial analysis to the final implementation
  • Analyzed and adapted on-site existing operational processes to prepare TMS rollouts
  • Developed, generated, published and maintained business process modelizations
  • Provided on site operational and process-oriented support during TMS implementation
  • Managed groupage (national/international) and automotive spare parts transportation and distribution
  • Implemented new processes targeting increased operational efficiency and service quality
  • Implemented and analyzed financial and service quality KPI
  • Managed and developed existing customers portfolio
  • Controlled and followed-up the agency monthly closure
  • Managed and solved operational and organizational issues
  • Secured financial visibility of monthly and yearly closure results.
  • Developed and managed financial and operational KPIs
  • Analyzed and optimized administrative and operational processes
  • Supported and adviced the management decision-making process according to existing and forecasted results
  • Supported the Budget elaboration process for Austria and Hungary
  • Actively took part in the year-end closure processes
  • Analyzed and implemented logistics solutions for customers
  • Developed new reports and analysis leading to transport plan optimizations
  • Planned and analyzed customers recurrent IT requirements and implemented the adapted technical solutions (EDI, track and trace portals)
  • Supported the subsidiaries (coordination of transport, analysis of weaknesses and proposals for improvements to the teams, implementation of operational and financial KPI)
  • Coordinated the Super Key user community in 12 countries
  • Prepared and implemented the Transport Management System in Turkey, and provided on-site full-time support
  • Prepared and implemented the Delivery Management System (CADIS) in Poland, Romania and Slovakia, and provided on-site full-time support.
  • Coordinated specific projects on transport management system "INES" and "CADIS" in the Eastern Europe countries (continuous improvement, requests for software development, system set-up, Roll-out planning)
  • Implemented innovative training tools (dedicated website, development of training videos) for the whole group
  • Developed and monitored service quality and operational KPIs
  • Implementation of the global GEFCO transport management system trainings in Eastern Europe countries.
  • Participation in the implementation of the system in Germany (training, development of new business processes, remote monitoring and on-site support).
  • Training of local teams around specific projects (automation of operations, support when setting up new clients, ...)
  • Monitoring and elaboration of new KPI for the eastern europe region
  • Relay between headquarters directives and local teams.
  • Creation and maintenance of a bilingual French / English intranet website dedicated to the documentation of the system
  • Planned, executed and invoiced international intermodal container transports (road, sea) worldwide
  • Calculated and provided customers offers for spot transports
  • Optimized own working processes in order to gain in efficiency and transparency
Education

Master in International Logistics

University of Nantes

September 2009 to September 2010
Languages: English and Spannish
Core subjects: International Logistics, Supply Chain Management, E-logistics, Transport, Purchasing, Industrial Logistics, Management, Communication, Case study, Projects Management, Computer science.
Awarded with honors
http://www.lea-nantes.com/rli/english/index.html
Simulation of logistic flows control
Professional team projects
Professional press-review paper on Urban logistics and e-business

Master 1 LEA (International Business)

University of Nantes

2007 to 2008
Languages : English and Spanish
Core subjects: International Business, Logistics, Marketing, International Marketing, Communication, Computer science, Case Study, Projects Management, Law

Bachelor's degree (LEA) International Business

University of Nantes

2004 to 2007
Translation, communication, management, general and commercial law, accounting
marketing, web design, english and spanish culture.
Skills

Project management

  • Project Planning
    Advanced
  • Business Analysis
    Expert
  • Creativity and Innovation
    Advanced
  • Risks Management
    Advanced
  • Team work
    Expert
  • Agile Scrum Methodologies
    Good
  • Commitment
    Advanced

Team Management

  • Conflict Resolution
    Advanced
  • Communication
    Advanced
  • Collaboration
    Expert
  • Leadership
    Good
  • Business Process Improvement
    Advanced

Process Management

  • Business Process Discovery
    Advanced
  • Business Analysis
    Good
  • Business Process Modeling
    Advanced
  • Change Management
    Good

IT

  • Transport Management Systems (Lbase, INES, DisponentPlus,CADIS))
    Expert
  • Financial IT systems (SAP Finance, Bex Analyser, Essbase, Hypérion,Smartview)
    Advanced
  • Jira, Confluence
    Advanced
  • MS Office 365 suite
    Expert
  • Proxmox, Docker
    Good
  • Ubuntu server, Pf sense, Unify
    Advanced

Languages

  • French : Native (C2).
    Expert
  • English :Full professional proficiency (C1).
    Advanced
  • German : Full professional proficiency (C1).
    Advanced
  • Spannish : Full professional proficiency (C1).
    Advanced

International transport

  • Planning, execution and tracking of international road transports
    Advanced
  • National and International flows optimisation
    Good
  • Building long term and reliable relationship with customers and partners
    Advanced
  • Quick response and solution to unplanned events
    Good

Financial Controlling

  • Optimization and implementation of administrative processes
    Advanced
  • Budget Planning
    Advanced
  • Monthly and yearly closure execution
    Good
  • Advice and assistance in the development of business plans and decision-making
    Advanced
  • KPI and reporting management and execution
    Advanced
Interests

Intermodal Transport

  • Mentor of an UIRR Digitalisation Workgroup

Time with my family

  • Cultural activities (Visiting museums, going to the theater) and playing with my two girls (two and four years old)

Traveling and foreign cultures

  • Business trips in Turkey, Slovakia, Romania, Czech Republic, Poland abd Latvia
  • Austria, 6 years (Vienna, 2010-Today)
  • Spain, 1 year (Madrid, 2007-2008)
  • UK, 3 years (London, 1997-1999)

Music

  • Drums, guitar and bass player
  • Going to concerts with friends