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Experiences

Prepared and coordinated the European public tender to find and purchase the new Transport Management System (TMS) for the RCG intermodal Business Unit
Manage the project team (business analysts, developers, testers and business specialists) in the agile scum framework, to seamlessly integrate the TMS in the RCG internal IT architecture
Define and implement the product vision to deliver value to the end users and company
Plan, coordinate and actively take part in the future system deployment in over 20 sites in 7 countries
Define total Project budget and monitor costs

Provided project planning and project coordination to cross-functional teams during operational projects lifecycle
Implemented and monitored the required project management tools and KPI during projects planning and implementation phases
Created and monitored Commercial KPI to support management in the agencies
Developed, generated, published and maintained business process modelisation
Analysed and adapted on-site existing operational processes to prepare TMS rollouts
Provided on site operational and process-oriented support during TMS implementation

Managed groupage (national/international) and automotive spare parts transportation and distribution
Implemented new processes targeting increased operational efficiency and service quality
Implemented and analysed commercial and service quality KPI
Managed and developed existing customers portfolio
Created and reported financial and operational KPI
Managed and solved operational and organizational issues

Developed, managed, automated and monitored commercial KPIs over gross commercial margin, costs monitoring, sales volumes and opportunities volumes
Supported and advised the management decision-making process using Business Intelligence technologies and analysing the results
Executed the Budget elaboration process for Austria and Hungary and delivered insights to define the commercial targets and monthly, yearly goals to be achieved
Supported operational and commercial teams to understand and monitor the Profit and Loss
Analysed and optimized administrative and operational processes
Secured financial visibility of monthly and yearly closure results
Supported the financial year-end closure processes

Analysed customers recurrent IT requirements and implemented the adapted technical solutions (EDI, track and trace portals)
Coordinated and supported the implementation of delivery and TMS systems
Developed new reports and analysis leading to transport plan optimizations
Supported the subsidiaries (coordination of transport, analysis of weaknesses and proposals for improvements to the teams, implementation of commercial, operational and financial KPI)
Coordinated and animated the company Super Key user community in 12 countries

Supported the implementation of the Transport Management System in Turkey, and provided on-site full-time support
Prepared and implemented the Delivery Management System (CADIS) in Poland, Romania and Slovakia, and provided on-site full-time support.
Coordinated specific projects on transport management system "INES" and "CADIS" in the Eastern Europe countries (continuous improvement, requests for software development, system set-up, Roll-out planning)
Implemented innovative training tools (dedicated website, development of training videos) for the whole group
Developed and monitored service quality and operational KPIs

Delivered the global TMS trainings in Eastern Europe countries.
Participated in the implementation of the system in Germany (training, development of new business processes, remote monitoring and on-site support).
Monitored and elaborated new KPI for the eastern Europe region
Trained local teams around specific projects (automation of operations, support when setting up new clients, ...)
Relayed headquarters directives to the BU local teams
Created and maintained a bilingual French / English intranet website dedicated to the TMS documentation

Collect, map and analyse the results of an internal competency test over the transport management system.
Participate in the definition and deployment of a training program in the Eastern Europe countries.
Contribute to the creation of a training Toolkit

Workshops on everyday business cases
Developed students’ skills on Business and IT vocabulary
Shared their experiences and made them confident to speak with business partners

Skills

Project initiation

Advanced
Task Management

Advanced
Scheduling

Advanced
Risk Management

Advanced
Creativity

Advanced
Removing roadblocks

Advanced

Forecasting

Advanced
Deep-Dive analysis

Advanced
Data and metrics interpreting

Advanced
Reporting

Advanced
Out of the Box thinking

Advanced
Budget Planning

Good

Team Coaching

Advanced
Decision making

Advanced
Communication

Advanced
Inspiring shared vision

Advanced
Conflict Resolution

Advanced

Business Process Discovery

Advanced
Business Process Modelling

Advanced
Process optimization

Advanced
Business Analysis

Good
Change Management

Good

Transport Management Systems (Lbase, INES, DisponentPlus, CADIS)

Expert
Office suite (MS O365, Teams, MS Project, MS Visio)

Expert
Financial Systems (SAP, Bex Analyser, Essbase, Hypérion,Smartview)

Advanced
Collaboration Tools (Jira, Confluence, Miro)

Advanced
Metric Tools (Elastic stack, Grafana)

Good
Others (Ubuntu server, PfSense, Unify)

Advanced

French : Native (C2).

Expert
English :Full professional proficiency (C1).

Advanced
German : Full professional proficiency (C1).

Advanced
Spannish : Full professional proficiency (C1).

Advanced

Education

Diploma Awarded with honours
Languages: English and Spanish
Core subjects: International Logistics, Supply Chain Management, E-logistics, Transport, Purchasing, Industrial Logistics, Management, Communication, Case study, Projects Management, Computer science,Simulation of logistic flows control, real life team projects, Professional press-review paper on Urban logistics and e-business
Master Thesis written on how to optimize inbound logistics flows

Languages : English and Spanish
Core subjects: International Business, Logistics, Marketing, International Marketing, Communication, Computer science, Case Study, Projects Management, Translation (written and spoken), International Commercial Legislations

Languages: English and Spanish
Core subjects: International Business, Communication, Management, European General and Commercial Legislations, Accounting
Marketing, Web Design, Translation (written and spoken)

Interests

Cultural activities (Visiting museums, going to the theatre) and playing with my 2 girls (6 and 4 years old)

Running (especially the last mile)
Fitness

Business trips in Turkey, Slovakia, Romania, Czech Republic, Poland abd Latvia
Austria, 6 years (Vienna, 2010-Today)
Spain, 1 year (Madrid, 2007-2008)
UK, 3 years (London, 1997-1999)

Drums and bass player
Going to concerts with friends

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Yohan KOK

Quadrilingual Product Owner

Product Owner

Project and Process Manager

Team Leader Groupage and Spare Parts

Controller

IT Project Manager Transport and Logistics

IT Project Coordinator - Junior Project Manager

IT Project Coordinator

Internship Project Coordinator

Business English Teacher

Project management

Controlling

Management and coordination

Process Management

IT Tools know-how

Languages

Master in International Logistics

University of Nantes

Master 1 LEA (International Business)

University of Nantes

Bachelor's degree (LEA) International Business

University of Nantes

Time with my family

Sports

Traveling and foreign cultures

Music