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Julieta Medina

International AML Analyst

Cork Ireland
Employed Available
Contact me
I am a versatile law graduate with more than ten years of experience.
I am a highly motivated person, who has strong communication skills, a great capacity of adaptation and initiative.
I am organized, dynamic, proactive and creative.
I am adept at working effectively with a wide variety of people and a competent and creative problem solver.
Committed to exceed customer’s expectations and maximize the resources available.
Used to work with minimum guidelines. Quick to learn new skills and business practices.
Aim to enjoy my job at all times.
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Experiences
  • Performance of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) investigations to identify and verify the authenticity of customer activities by using internal and external systems, databases and other resources
  • Conducting continuous quality reviews of the internal KYC process to ensure adherence to AML and CTF regulations
  • Review of high-profile escalations in a timely manner
  • Ensured corporate compliance with AML & CTF regulations by coordinating with EU based compliance departments to manage operational compliance issues
  • Identified shortcomings with the operational SOP and implemented a series of changes improve and enhance the verification methodology
  • Screening of customers through internal and external OFAC and PEP databases
  • Ensured customer adherence to company Acceptable Use Policy, AUP, in conjunction with regional regulations for risk related products and services
  • Operational contact for AML/SAR and Compliance requirements related to customer identification and detection of suspicious activity
  • Complete suspicious activity investigations and reports in conformance with applicable regulatory guidelines
  • Reporting of suspicious activity to the Compliance team
  • Coordinate with Transactions Risk Management Service and the Compliance team to maintain current and relevant process documentation for related guidelines
  • Support recruitment team with interviews
  • Drafting and filing of STRs/SARs.
  • Co-ordinating with data-warehousing to generate reports and data to identity performance trends and assist with the drafting of STRs/SARs.
  • Quality Auditor at the Transaction Risk Management Services Division (TRMS) of Amazon in Cork.
  • Conduct quality review of the internal KYC (Know Your Customer) process to ensure adherence to procedures related to anti-money laundering and counter-terrorism financing (AML/CTF) regulations.
  • Conduct quality reviews of KYC procedures and tasks completed by investigation specialists.
  • Perform Customer Due Diligence and Enhanced Due Diligence investigations in order to identify and verify the authenticity of customer activities by using internal and external systems, databases and other resources.
  • Complete and maintain accurate compliance reports on a weekly, monthly and quarterly basis.
  • Coordinate with TRMS and Compliance Officer to maintain current and relevant process documentation for related Standard Operating Procedures (SOPs).
  • Scheduled and led individual feedback sessions for investigators to review mistakes and help to improve performance through constructive feedback.
  • Audited the quality of over 200 KYC investigators work.
  • Mentor and train new and existing hires, helping them to understand the process.
  • Investigation Specialist at the Transaction Risk Management Services Division (TRMS) of Amazon in Cork on the ES and UK marketplaces.
  • Analyse fraud trends and escalate appropriately.
  • Work with analysts in the development and streamlining of complex fraud models, providing input based on relevant empirical information.
  • Contribute to or lead other special projects which reduce fraud related losses while maintaining focus on positive customer experience.
  • Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks.
  • Analyse multiple data points in order to detect modus operandi in a timely manner across all orgs.
  • KYC process - investigation and verification of merchant accounts.
  • Migration of over 3 million sellers between legal entities Amazon Services Europe and Amazon Payments Europe to ensure that Amazon is compliant with EU CSSF (Commission de surveillance du secteur financier) regulations
  • Contact for policy enforcement and escalation to Compliance Officer.
  • Coordinate with TRMS and Compliance Officer to maintain current and relevant process documentation for related SOPs.
  • Create, translate and localise blurbs from and to Spanish/English.
  • Member of the Investigator Forum.
  • Providing competent legal, secretarial and administrative support to Office Manager Partner and senior-level attorneys.
  • Maintaining and coordinating the calendars, schedules and travel plans of the Office Manager Partner and four attorneys.
  • Performed basic administrative tasks such as answering the phone, photocopying, mailing, filing, word processing, while I also prepared correspondence, reports and presentations through both English and Spanish.
  • Balancing office budgets, supervising the work staff (reception), arranging travel, meetings and appointments, maintaining office efficiency, responsible for office facilities, maintenance issues and landlord liaison, reviewing and approving supply requisitions, handling all suppliers and contractors, arranging complex and detailed travel plans, itineraries, and agendas, as well as general administrative support.
  • Managing an extremely active calendar of appointments, completing expense reports, composing and preparing correspondence, arranging complex and detailed travel plans, itineraries and agendas, compiling documents for travel-related meetings.
  • International travel arrangements, general maintenance, updating, preparing and collating documents for meetings, material procurement and management, conference registrations and events organisation, support in international job searching, as well as general administrative support.
  • Events organisation, interaction with business partners and media, coordinating the organisation, interviews, meetings and international events with ECCIA and European Vice-Presidency.
  • Inform and assist Spanish companies in the whole process of investing in the Philippines, working as a link between buyers and Philippine suppliers/distributors.
  • Prepare and coordinate with foreign companies from southern Europe on their participation in International Fairs held in The Philippines.
  • Disseminate to relevant Spanish companies and government agencies various informational materials about the Philippines as well as invitations to trade/investment related activities in The Philippines and Spain.
  • Office Manager, organising the office layout and maintaining supplies of stationery and equipment, maintaining the condition of the office and arranging for necessary repairs, managing all suppliers and contractors.
  • Administrative tasks and organisation of diplomatic missions.
  • On-the-job training and development to prepare for a rewarding career and future leadership roles within the Company.
  • Departments: Auditing, Accounting, Management and Sales, Purchasing, Bingo, Sales, Sports Betting and Financial.
  • Managing the claims of English and Spanish clients.
  • Supervising the management of all the others Departments to solve the claims.
  • General maintenance, updating, preparing and collating documents for meetings, travel arrangements, material procurement and management, conference registrations and events organisation, as well as general administrative support.
Skills

Language

  • Spanish (Native)
    Expert
  • English
    Expert
  • Italian
    Expert
  • French
    Notions

Microsoft Office

  • Word
    Expert
  • Excel
    Advanced
  • PowerPoint
    Advanced
  • SAP
    Intermediate
  • Outlook
    Expert
Portfolios

Letter of recommendation from Philippine Embassy

Download

Letter of recommendation from Círculo Fortuny

Download

Letter of recommendation from Globalvia

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Education

Bachelor of Laws

Complutense University of Madrid

September 1998 to July 2005

Negotiation and Conflict Resolution

Direct LIne

2006
Understanding Conflict and Cooperation. Explore themes related to specific conflict resolution issues using a variety of theoretical approaches that builds on their introductory theory course. Encouraging an exploration of new developments in the field and introducing current research topics, as well as, issues in current events.

Complaints Resolutions

Direct LIne

2006
The course explore the variety of causes of complaints, identify ways to neutralize negative attitudes, and follow a process that deals with both the emotional and rational elements of complaints. Approaching to maintain a positive attitude, even when dealing with difficult people and difficult issues.

Finance

Foro de Economía

2010
Designed to build an understanding of the various banking and finance industries through an examination of the segments of these industries and appraisals of the financial and management skills that future managers need to succeed.
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