Technical subject matter expert in planning for software implementations and projects.
Analyzed systems and procedures for process improvements and error reduction.
Tracked system errors and investigated root causes of errors and downtimes.
Championed customer needs to Information Services organization and facilitated customers' efficient use of technology products and services.
Managed setup and maintenance of HL7 connections between Meditech 6.0 and 3rd party applications’ electronic data interfaces.
Managed conversion of local HL7 interfaces during transition from Meditech to EPIC for inpatient EMR.
IS lead on Project RED (Re-Engineering Discharge), an effort to reduce readmissions and utilize technology to enhance the discharge process for patients and caregivers. Readmissions in four pilot diagnoses were reduced by over 30% during pilot period.
Documented and cataloged applications in use across the hospital to further the centralization of application and contract support, reducing overhead and redundant contracts and licenses.