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Contact

Professional Status

Employed
Open to opportunities

About Me

Lead project manager with strong interests in Communication, Product and Team Management.
Passionate by new technologies, UX experience and communication between a brand and the consumer.

ERWAN ROBLOT

  • Sr Implementation Project Manager
  • Key account management
  • Web, mobile and SaaS project management
  • Team management

Experience

Sr Implementation Project Manager

PeopleDoc
Since September 2018
  • The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes, and manage compliance across multiple locations. PeopleDoc cloud solutions include case management, process automation and employee file management.
  • 100% software as a service, PeopleDoc solutions integrate with existing HR systems, can be implemented in 8-12 weeks, and are designed for agile ongoing use by HR teams serving diverse workforces.

Head of Customer Success & Implementation team

AlumnForce
October 2015 to September 2018
  • Leader of the Customer Success & implementation department: team manager of 4 project manager for 150 clients around the world
  • Project management and onboarding support for the AlumnForce SaaS solution (mostly for key accounts like: Polytechnique, HEC, Centrale Paris, New York film Academy)
  • Coordination of technical, design and product teams
  • Product management on the web platform and mobile app
  • Relationshipmanager for national & international customers: change management, training up to 20 persons, advice on website communication and webmarketing strategy

Onboarding project manager

AlumnForce
October 2012 to September 2015
  • Project management: onboarding support for the AlumnForce SaaS solution
  • Product management (UX & UI): on the web platform and mobile app (dashboard, userbar, intership module, emailing campaign)
  • Customer relationship: helpdesk on the web usage, training and technical support
  • Coordination of technical, design and product teams
  • Functionalities QA and bug report on Redmine solution

Digital Producer

DDB Paris
February 2012 to September 2012
  • Web project management for McDonald's account
  • Conception and production follow-up for the website fondation of RonaldMcDonald
  • Web and mobile conception for McCafé website
  • Responsible of McDonald's website and advertising campaigns

Project leader assistant

(202 ecommerce)
September 2011 to February 2012
  • Project management
  • SEO + AdWords
  • Content writting

Project Leader Assistant

DoYouBuzz
September 2010 to February 2011
  • Execution and conception of wireframes, analysis of recommandations
  • Wording and testing for mobile applications and website
  • Drafting the communication strategy for new uses of the website

Education

Master in communication and digital strategy

IIM - Léonard de Vinci
September 2010 to June 2012

Mayor in New Technology: Marketing Communications, Strategic Management, E-Business, Web, Mobile, 3D animations...

KEDGE Bachelor

KEDGE Business School
September 2006 to June 2009

Higher Education Degree/Diploma in Marketing Communications, Strategic Management, E-Business, Accounting, and Economics

Skills

  • Digital project support (website, community solution, mobile application, responsive design)
  • Lean management
  • Analysis of customer needs and advice in the decision making of the technical, graphic and editorial choices of a digital project
  • Business requirements and functional specifications
  • Design: webspace, ergonomics, zonings, schedule
  • QA, quality tests, client support
  • Web strategy and WebMarketing concil
  • Product design: conception, prototyping (UX), user stories
  • Professional use of the Mix-Marketing (product, price, place, promotion)
  • Post-production follow-up on the media and social network: Blogs, Facebook, Twitter, LinkedIn
  • French (mother tongue)
  • English (fluent)
  • Spanish (intermediate)
  • Microsoft Office Suite
  • Google Apps
  • Sketch, Adobe XD
  • Redmine, Trello, Slack
  • Wordpress, PrestaShop, HTML, CSS

Interests

  • 2017: 1 month in New-Zeland
  • 2014: 6 month in South America (Portraits-de-Voyage.fr)
  • 2009: 1 year in Australia (LetsGo2Australia.com)
  • 2007: 2 months in Spain/Portugal
  • 2003: 1 month in United State
  • 2005: 1 month in Morocco
  • Gravel & VTT
  • Trail
  • Climbing
  • Rugby
  • Tennis
  • Ski