Enrique Longoria - Customer Service and Accounting Background

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Experiences

Operate soundboard during rehearsals and during live shows
Create and edit playlists.
Assist director in various tasks such as casting call, rehearsals, ticket sales, promotion
Work upon call, two weeks at a time from 7pm-10pm

Receive payments from customers.
Actively interact with customers and potential customers.
File payment history, expenses paid for particular day.
Answering telephone, customers questions over phone, collection calls.
Bookkeeping.
Work Saturdays Only.

Instructed more than 20 middle school students through lectures, discussions, group activities and demonstrations.
Taught an average of 20 students per class.
Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
Relieved the classroom teacher during breaks.
Maintained head count and attendance sheets.
Work only on days called.

Work from home.
Answer phone and greet customers.
Assist customers with internet service via phone.
Provide customer with up to date account information.
Ensure problem resolution or path towards resolution for customer.
Assist customers with any further issues or questions as needed.

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Skills

Typing speed of about 83 WPM.
Tech savvy.

Good
Customer Service and support.

Intermediate
Quick to learn new programs.

Intermediate
Good Interpersonal Skills

Good