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ALEX A

Business Management

Driving License
Vancouver Canada
Employed Available
  • Took customers' orders
    General housekeeping duties.
  • Assembled and prepare orders
  • Greeted customers and took their orders
  • Forwarded the orders
  • Collected and processed payments in cash and through credit cards
  • Prepared food and baking
  • write on & write off the qty used or wasted
  • Tracked customer cargo, and follow up.
  • Handled export/import booking request.
  • Prepared export shipping documents.
  • Checked the require documents are available
  • Followed up with shipping line for loading on vessel / ship
  • Coordinated with international freight forwarder for quoting &booking.
  • Arranged transportation for loading/off loading activities according to requirement
  • Examined various documents (invoice, B/L, packing-list, and shipping statements).
  • emailed customer the pre-alert & arrival notification to clients.
  • Updated clients with their cargo status.
  • Answered customer calls and assist with their inquiries.
  • Reported: shipment, profit/expense, and closed the file.
  • Dealt directly with customers either by telephone, electronically face to face
  • Respond promptly to customer inquiries
  • Obtained / Evaluated all relevant information to handle product and service inquiries
  • Provided pricing / delivery information
  • Set up new customer accounts
  • Processed order requests
  • kept record of customer transactions
  • Recorded details of inquiries / comments
  • Communicated and coordinated with internal departments
  • Took customers' orders
  • Served customers at counters or drive thru windows
  • Stocked refrigerators
  • General housekeeping duties.
  • Assembled and prepare orders
  • General housekeeping duties.
  • Received cash payment for purchased items and returned correct amount
  • Provided prompt, efficient and courteous customer service
  • Maintained a clean, customer friendly environment in the store
  • Ringed customer sales on an electronic cash register
  • Received cash from customers and give correct change
  • Forecasted, order and stock merchandise
  • Set up the events room / Dinning room
  • Took the guest registration
  • Answered visitor questions regards events information
  • Welcomed guest,
  • Effectively managed sales order request
  • Generated sales invoice
  • Identified and assessed customers’ needs
  • Builded sustainable relationships of trust through open and interactive communication
  • Provided accurate, valid and complete information by using the right methods/tools
  • Kept records of customer interactions, process customer accounts and file documents
  • Well Organized
    Expert
  • Responsible & Flexible
    Expert
  • Attention to detail and accuracy
    Expert
  • Data collection and ordering
    Expert
  • Customer service orientation
    Expert
  • Adaptability
    Expert
  • Initiative
    Expert
  • Stress tolerance
    Expert
  • Microsoft Office
    Expert
  • Social media marketing
    Expert
  • Web Content Management
    Expert
  • Arabic
    Expert
  • English
    Expert

Vancouver Island University

Bachelor of Business Administration

Vancouver Island University.

January 2010 to June 2015
Major focuses on the interaction between global affairs and the
functional domain of the enterprise from an international
perspective.The core curriculum includes International Business
strategy, marketing, finance,human resource management, and
sustainable development.

Coquitlam College

September 2011 to July 2012

Associate Degree of Technology

College of Technology. Alkharj, Saudi Arabia

September 2005 to May 2007
Major focus on how information and computing systems support
business, research, and communications needs. Instruction ranges
from the basics of computer hardware to the complex relationship
between humans and computers.