Avijit Boot
Technical Support Executive
44 years old
Bolpur (731204) India
Employed
Available
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems , as well as having an eye for detail and able to multi -task under pressure. An excellent
communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Hardware Engineer
Compusys Computer Services
Since August 2010
Full-time
bolpur
India
- Wireless Point to Point Device installation with support and troubleshooting.
Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.
Installation of Data card Like VPN Data Card, Tata photon+ and Reliance Net connect,MTS etc.
Maintenance of computer hardware systems and system assembly.
Maintain the assets of pc's and laptops.
Installation & Configuration of Network printers & Scanner with advance level of troubleshooting.
Experience in installation of Windows, configuration, Technical troubleshooting, support of server
Hardware, operating systems, Microsoft application software and peripherals, Windows 2000, 2003,
2008, Linux, Ubuntu, and Windows XP ,Windows 7 &Windows 8.
Technical Support Executive-Tier-2
Limtex Infotech Ltd
January 2010
to July 2010
Full-time
kolkata
India
- Provided Online Technical support on computers with WINDOWS platform for customer, located in
US/UK/AUS/NZ/CAN through Remote Desktop Sharing Technology. Provided Technical Support over
voice [phone] where Remote Desktop Sharing is not possible. Interacted with customer’s ISP through
3 way conference for troubleshooting.
Master of Business Administration (M.B.A.)
Sikkim Manipal University - Distance Education
2007
to 2010
Accounting and Business/Management
-
Routers
WindowsAdvanced
-
MS Office Suite
Advanced
-
Wi-Max
Advanced
-
TCP/IP
Advanced
