Hey! I am Arsya. I am very passionate being in hospitality industry such as in Hotel Accommodation specially in Front Office Department and lately worked as Front Desk Agent in hotel around South Jakarta also other than that I also very interested in Travel and Tourism industry and I have been intern as travel consultant and learn about Tourism Management for my academic title.
Front Desk Agent
The Bellevue Suites
January 2016
to February 2017
Full-time
Jakarta
Indonesia
- • Handled guests’ check in and check out process
- • Responsible in reservation, ledger and system
- • Responsible in using VHP System
- • Upsold room price, facilities and other package in hotel’s product
Travel Consultant Intern
PT. Smailing Tour and Travel
March 2015
to September 2015
Internship
Jakarta
Indonesia
- • Handled guests’ requests and correspondences of their travel needs
- • Solved problems and inquiries in reservations and directly
- • Upsold products and packages, both inbound and outbound
Room Division Intern
Arion Swiss-belhotel Kemang
January 2012
to July 2012
Internship
Jakarta
Indonesia
- • Welcomed and escorted guests to rooms and facilities
- • Prepared room keys and ensured feasibility of guests’ rooms
- • Upsold hotel’s products such as dining room, spa and gym
Trisakti Institute Of Toursim
Since August 2013
Candidate for Bachelor of Applied Science in Tourism Management
Excellence Grant Scholar from Ministry of Education, Republic of Indonesia
Teaching Assistant:Events Management, 2014
Excellence Grant Scholar from Ministry of Education, Republic of Indonesia
Teaching Assistant:Events Management, 2014
