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26 years old
Giza (Guiza) Egypt
Seeking a position at Bank where I can utilize my strong customer service skills, knowledge of the banking process, and desire to take on new and diverse challenges in the workplace.
Since November 2016
Manages the daily activates and performance of account advisors.
Monitors transactions to ensure that QA standards are met.
Manages difficult calls by acting as first line of escalation.
Hiring and training staff , Evaluating performance and Seeking feedback.
June 2014 to November 2015
Assessing company’s financial status and analyze investment plans.
El-Mokhtabar Medical Laboratories
May 2013 to May 2014
Entering customer and account data from source documents within time limits.
• B.Sc. Of Commerce (Accounting Department)
September 2009 to May 2013
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