Flexible and analytical with a keen eye for details and with an infectious enthusiasm for technology.
Asset Manager
DxC Technology
Since April 2017
- Manage activities, records and databases containing information regarding warranties, data and service agreements for the client's hardware assets. Minimize cost through standardization and tracking. Track quality throughout the product lifetime and support the automated jobs to collect and represent data from ITAM tools.
Asset Analyst
Hewlett Packard Enterprise
September 2015
to April 2017
- Developing and support of automated jobs to collect and represent data from ITAM tools: Asset Manager, Service Manager, CDC, ESL.
- Certifications: Process Automation Quality Analyst
- Projects: Data Cleanup Project
IT Asset Data Administrator/ Asset Analyst
Apt Resources and Services
September 2013
to September 2015
- Managing hardware asset data and preparing weekly, monthly and daily ad-hoc reports.
- Cerrtifications: Data Administrator, Asset Analyst, Yellow Belt Lean Sigma
- Courses: Business Communication, Time management, Creativity and Problem Solving,
Process Supervisor
Hewlett Packard Netherlands
September 2008
to October 2011
- Business, data analysis and statistics for the end to end call flow, dashboards, KPI dashboards to improve quality of information.
- Courses: Lean Sigma Green Belt Lite
Service Planner/Team Leader
Hewlett Packard
July 2006
to August 2008
- Process improvements and KPI for worldwide Indigo Call Center. Lean Sigma Green Belt/Kaizen projects
- Courses: Project Management@ Work Axioma Solutions
- Honors and Awards: Quality management system, Talent Management Program
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Process Automation
Advanced
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Process Improvement
Advanced
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Data and Business analysis
Expert
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Excel
Expert
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SQL
Good
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Visual Basic
Advanced
