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1544180567

Susanne Roeren

Looking for: 8-10 week summer internship in 2019

Susanne Roeren
25 years old
Driver's License
Professional Status
Student
Available
About Me
I am an open-minded and highly motivated student who likes to face new challenges. I like to work in an international environment and have already lived and travelled around the world. My strengths lie in being analytical and a fast learner. I have no trouble handling stressful or difficult situations. Due to my background in the hospitality industry I have a service mindset and am experienced in customer contact. Over the past years I have also always been active in different student organizations to get some practical experience next to my studies.

Head of Finance

Young Hoteliers Summit
August 2016 to April 2017
  • Planning and supervising a budget of 130’000 CHF
  • Planning a 3-day summit at university for 80 students from hospitality schools around the world and high-profile speakers from the industry
  • Skills: budget planning, project management, working under time pressure, teamwork

Intern Accounting and Controlling

Hotel Adlon Kempinski Berlin
February 2016 to July 2016
  • Internal cost control
  • Receiving and handling invoices and allocating expenses
  • Tracking and comparing actual and predicted budgets for departments
  • Skills: financial management, cost control

Intern Front Office and Guest Relations

Sofitel Ia Ora Beach Resort Moorea (French Polynesia)
February 2014 to August 2014
  • Check-in and check-out of guests
  • Handling issues during the guests’ stay and resolving complaints
  • Managing guest database
  • Skills: problem-solving, teamwork, communication, conflict resolution

Flight Attendant

Condor Airline
September 2012 to April 2013
  • Security checks conforming with the airline’s guidelines
  • Drink and food service, duty-free sale, customer service
  • Skills: working under time pressure, teamwork, adaptability, customer service
  • German: Mother tongue
  • English: Fluent
  • French: Fluent
  • Italian: Working knowledge
  • Mandarin: Beginner
  • Swedish: Beginner
  • Spanish: Beginner
  • Event Planning
  • Budgeting
  • Conflict Resolution
  • Teamwork

MSc International Business/CEMS

Stockholm School of Economics

Since August 2018

BSc International Hospitality Management

Ecole hôtelière de Lausanne

September 2013 to July 2017
Graduated with High Honors (Grade 5.5/6)
Business project: developing a customer experience concept for Caran d’Ache

Premaster European Business

University of Fribourg

September 2017 to July 2018
Grade 5.1/6

Swiss Matura

Alte Kantonsschule Aarau

August 2008 to June 2012
High Schol Diploma in Switzerland with focus on Music, Mathematics and Geography
Exchange semester in Singapore (St. Andrew's Junior College) in 2010
Extra courses: Italian, Chinese, Choir
Extracurricular activities: president of Student Council
Grade: 5.3/6
  • Cooking international dishes
  • Creating new recipies
  • Discovering new cuisines
  • Language course in China
  • Backpacking in South-East-Asia
  • Discovering new cultures and languages
  • Classical Music
  • Choir (member for the past 10 years)
  • Playing the piano and the guitar