René Thorny
Businessdriven IT Manager
Professional Status
Employed
Open to opportunities
About Me
CONTACT INFORMATION
René Thorny | skovdiget 56 | 2880 Bagsværd | 40 8008 05 | rene@xolsen.com
CAREER OBJECTIVE
With over ten years of leadership experience, including heading an IT department at BIQ responsible for developers, operations, and support teams, I have become skilled in managing IT teams. In this role, I have overseen various aspects, including full-stack development, end-to-end operations, and providing support for complex IT systems and technology products.
My time in this position has helped me develop expertise in strategic IT planning, technology innovation, and staff training. These skills have been crucial in creating and implementing solutions that improve our IT operations, make our systems more reliable, ensure data protection, increase operational efficiency, and move our older systems to the cloud.
I strongly believe that fostering a positive and thriving organizational culture is vital for success. Therefore, I focus on creating an environment that promotes well-being, encourages professional growth, and empowers our team to consistently deliver great results. This approach not only helps us excel in technology and compliance but also builds a supportive and thriving workplace, which is essential for our overall success.
As a leader, my mission goes beyond technology and compliance. I am dedicated to using emerging technologies to develop our IT department, create innovative solutions, ensure GDPR compliance, and enhance IT security and reliability. Additionally, I am committed to stabilizing our older systems, moving them to the cloud, and providing comprehensive training to our organization to improve our IT capabilities and readiness in the ever-changing tech landscape.
René Thorny | skovdiget 56 | 2880 Bagsværd | 40 8008 05 | rene@xolsen.com
CAREER OBJECTIVE
With over ten years of leadership experience, including heading an IT department at BIQ responsible for developers, operations, and support teams, I have become skilled in managing IT teams. In this role, I have overseen various aspects, including full-stack development, end-to-end operations, and providing support for complex IT systems and technology products.
My time in this position has helped me develop expertise in strategic IT planning, technology innovation, and staff training. These skills have been crucial in creating and implementing solutions that improve our IT operations, make our systems more reliable, ensure data protection, increase operational efficiency, and move our older systems to the cloud.
I strongly believe that fostering a positive and thriving organizational culture is vital for success. Therefore, I focus on creating an environment that promotes well-being, encourages professional growth, and empowers our team to consistently deliver great results. This approach not only helps us excel in technology and compliance but also builds a supportive and thriving workplace, which is essential for our overall success.
As a leader, my mission goes beyond technology and compliance. I am dedicated to using emerging technologies to develop our IT department, create innovative solutions, ensure GDPR compliance, and enhance IT security and reliability. Additionally, I am committed to stabilizing our older systems, moving them to the cloud, and providing comprehensive training to our organization to improve our IT capabilities and readiness in the ever-changing tech landscape.
Head of Business Analyst & Configurators
Tryg
Since September 2022
- Leading a specialist team of 14 business analysts and Configurators within Tryg's Claims Business area, we focus on three core domains crucial for driving digital innovation and operational excellence within the organization.
- Customer Journey Enhancement
- Digital Transformation & Automation (STP)
- AI and Chatbots
In the realm of Business Process Optimization & Customer Journey Enhancement, my team and I are dedicated to refining the interplay between customer experience and backend processes. By harnessing automation and straight-through processing (STP), we not only streamline operations but also deliver exceptional digital journeys that heighten customer satisfaction and loyalty.
Our expertise in Digital Transformation & Automation underpins the company's shift towards cutting-edge business models. From configuring intricate systems to deploying automated solutions, we're enhancing the digital landscape to foster robust growth and market presence.
As a leader, I support my team through mentoring, coaching, and obstacle removal. Through one-on-one meetings, performance appraisals, and discussions with the Product Owner and Scrum Master, I ensure well-being, professionalism, and delivery capability. As a part of the leadership team, I contribute to successful strategy implementation and manage independent responsibilities that support our program, including system support, securing our data repository, and overseeing our central educational program.
Skills:
Agile Methodologies & Agile Release Train | Process Automation | Team Leadership | Digital Strategy | Customer Experience Design - Customer Journey Enhancement
CTO
BIQ
October 2017
to August 2022
Full-time
cph
Denmark
- As a CTO, I've led a it-department of three agile teams consisting of 16 professionals it-specializing in full-stack, end2end development focusing on development, data analysis, and it-operational support of complex IT platforms and technology products.
- IT Operations & Support
- Budget & Vendor Management
- GDPR Compliance and IT Security
- Management of large databases with sensitive customer data
- Legacy Platform Stabilization and Cloud Migration
- Microsoft Azure, 365
Our collective achievements include elevating employee and customer satisfaction within a competitive tech landscape, through the adoption of servant leadership and agile methodologies and ourstanding suport.
We've rolled out new product platforms, enhancing UI/UX, and have automated testing and release management, ensuring the delivery of high-quality software solutions and customer support..
These initiatives have driven our technological progress, establishing our market leadership and contributing significantly to the company's innovative edge.
Skills:
Agile Methodologies | Test-Driven Development | Process Automation | Strategic IT Planning & Vendor Management
| UI/UX Design | Customer Experience Enhancement | Risk Management | It security | GDPR Compliance | Corporate Integrations - IT Operations & Support
Corporate Business Developer
IDA
May 2016
to September 2017
- As a Corporate Business Developer at both IDA and the Media House, I spearheaded a new cross-functional business unit, leading a team that drove key areas of compliance and digital innovation.
- Compliance Structures Establishment
- GDPR Management
- Permission Strategy Development
- Publication Reacquisition
- Online Job Fair Organization
My leadership resulted in the successful implementation of compliance infrastructures and GDPR processes, development of strategic permission systems, reacquisition of key publications, and the successful hosting of an online job fair. These initiatives have significantly advanced the business operations and efficiency within the organizations.
This work has not only added value but has also fortified the collaboration between IDA and the Media House, enhancing their collective market position.
Skills:
Technical Project Implementation | Business Model Innovation | Strategic Planning & Execution | Stakeholder Engagement and Management | Process Optimization and Efficiency Improvement | Digital Transformation Leadership | Cross-organizational Team Coordination - Compliance Structures Establishment
Business Owner
xOlsen
2014
to 2020
Part-time
København
Denmark
- As a Business Consultant, I've been instrumental in empowering small businesses through technology, applying a suite of recognized theories and tools to deliver tangible improvements.
- Business Model Innovation
- Process Optimization
- Effective Project Management
- Compliance and System Implementation
- Webdevelopment
Utilizing my enterprise as a testing ground, I've implemented tools like the Business Model Canvas, BPMN, EA3, Lean, and Scrum to develop customized business models and business cases. This has led to streamlined processes, enhanced compliance, and successful system implementations, ultimately elevating operational efficiency and market competitiveness for small businesses.
These strategic initiatives have significantly boosted efficiency, visibility, and market competitiveness for the small businesses I've partnered with.
Skills:
Strategic Business Consulting | Advanced Process Engineering | Agile and Lean Methodologies | IT Governance Frameworks | Enterprise System Integration erformance | Metrics and KPI Development |
Risk Management and Mitigation Strategies - Business Model Innovation
Enterprise Architect
PH Metropol
April 2013
to April 2016
Full-time
Copenhagen
Denmark
- As the Enterprise Architect and Technical Project Manager at Metropol, I’ve driven significant advancements in IT strategy and project portfolio, leading a dynamic team to strengthen our technological foundation.
- Maturity Model: Developed a comprehensive maturity model aligned with public digitalization strategies.
- Enterprise Architecture: Implemented a holistic enterprise architecture approach, integrating governance, system support, processes, and policies.
- Project Execution: Led critical technical and business projects, enhancing systems and processes.
My work has yielded the successful deployment of systems and policies that have enhanced our operational capabilities. This includes maturing IT initiatives, optimizing resource allocation for development projects, and rolling out key infrastructures like CRM systems and Office365.
These strategic developments have significantly improved organizational efficiency and positioned Metropol as a forward-thinking leader in IT and technology.
Skills
Strategic Planning & Enterprise Architecture
| Technical Leadership & Project Management | IT Governance & Policy Development | System Analysis & CRM Implementation | Office365 Deployment & Secure Messaging Solutions | Advisory to Executive Management on IT Initiatives - Maturity Model: Developed a comprehensive maturity model aligned with public digitalization strategies.
Business Development Manager
StepStone & IT-Jobbank
March 2008
to April 2013
Full-time
Copenhagen
Denmark
- As a key member of the international leadership team at it-jobbank and StepStone, I spearheaded strategic planning and business development, managing a diverse team of four developers spread across Denmark, Poland, and Brussels within a matrix organization structure.
- Strategic Planning & Execution in a Matrix Organization
- Cross-Border Team Leadership (Denmark, Poland, Brussels)
- Business Model Development & Forecasting
- Budgeting & Vendor Management
Directing the operation and development of Denmark's premier IT job bank platform, I led a multi-country developer team in enhancing a comprehensive enterprise system that included CRM, CMS, and customer service functions. This role entailed significant interface improvement, SEO and SEM optimization, and collaboration with the central office in Belgium.
This cross-functional leadership and international coordination significantly enhanced the platform's reach and operational efficiency, reinforcing its leadership in the IT job market.
Skills:
Multinational Development Team Coordination | Strategic IT Project Management | Enterprise System Enhancement | Supplier Relationship Management | Business Support via Comprehensive IT Systems - Strategic Planning & Execution in a Matrix Organization
Team Lead and Product Manager
Kraks Forlag A/S
August 1997
to January 2008
Full-time
Copenhagen
Denmark
- As a central figure in Krak's leadership team and principal architect of its groundbreaking online mapping solutions, I played a crucial role in the creation and progression of Krak Solution, which became a key strategic and financial asset.
- Strategic Business Unit Leadership
- Innovative Product and Integration Development
- Government Contract Acquisition for VIRK.dk
- Key Account and Partnership Management
Under my leadership, Krak Solution soared to a significant market achievement with revenues surpassing 35 million DKK, providing state-of-the-art mapping solutions to Denmark's elite real estate agencies. I led the development of pioneering products, integrating Krak with Microsoft Office and foundational CRM and ERP systems, and in collaboration with IBM, secured the tender for the development and hosting of VIRK.dk.
This strategic expansion not only exponentially increased revenue but also fortified Krak's market presence, enhancing its reputation as a digital innovator and a trusted public sector partner.
Skills:
Strategic Business Development | Revenue Generation | Product Innovation and Technology Integration | High-Value Tender Wins and Project Management | Collaborative Ventures with Industry Giants like IBM | Leadership in Key Account and Partnership Management - Strategic Business Unit Leadership
In the academic year of 2013-2014, I completed my IT Diploma at the IT University of Copenhagen, culminating in a thesis titled "Business Case for Enterprise Architecture (EA)" with a grade of 7.
Throughout my studies, I excelled in various master-level courses within Business IT, including :"Enterprise Architecture" with a focus on implementation in a small business (grade: 10), "Business and Management" covering classical business theories and models (grade: 12), "Business Process Management (BPM)" (grade: 12), and "Business Case" studies (grade: 10). I also achieved distinction in "IT Project Management" and an "Academic Project," both part of the diploma courses, receiving grades of 12 and 10 respectively.
Throughout my studies, I excelled in various master-level courses within Business IT, including :"Enterprise Architecture" with a focus on implementation in a small business (grade: 10), "Business and Management" covering classical business theories and models (grade: 12), "Business Process Management (BPM)" (grade: 12), and "Business Case" studies (grade: 10). I also achieved distinction in "IT Project Management" and an "Academic Project," both part of the diploma courses, receiving grades of 12 and 10 respectively.
I have completed the iSQI® Agile Business Analyst course, which represents a valuable competence in the field of business analysis within an agile context. Through this course, I have gained a solid understanding of the fundamental principles behind the agile approach to software development, as well as in-depth knowledge of the business analyst's role in agile environments. I have acquired practical skills in applying business analysis in agile projects, including effective analysis techniques, estimation, and planning. Furthermore, I have developed the ability to facilitate sprint reviews and contribute to ongoing process improvements through retrospectives. This course has strengthened my competencies and qualifications in business analysis within agile contexts.
My participation in the Guidewire Claim Center Business Analyst course represents a crucial competence in the field of business analysis in the insurance industry. This course has equipped me with an in-depth understanding of the Claim Center software and its application in the insurance sector. I have gained expertise in the business analysis process related to insurance claims and have learned to facilitate effective communication channels between business and technical teams. Through the course, I have also acquired skills in documenting business requirements, system integration, and test strategies that are essential for successful project implementations in the insurance world. This course strengthens my position as a qualified business analyst and a valuable resource within the insurance domain.
Business Model Generation, Business Model Canvas & Valueproposition Canvas
SharePoints site templates, Site Colunms og Content Types, WorkFlows i Biblioteker og lister, InfoPath og SharePoint, Search, SharePoint reports, Excel services
Tre dages kursus i BPM notation og introduktion til qualiware's applikationer.
- As an avid music enthusiast, I engage in music production as a hobby, running my own recording studio and playing drums. I'm constantly experimenting with AI in various aspects of music, video, and photography, always looking to innovate and enhance my creative output. While my professional expertise lies in AI, web development, and business development, I enjoy exploring the intersection of technology and art. On the side, I provide informal advice on GDPR and career development to friends. My passion projects have led to record releases on labels like Crunchy Frog and TUTL, as well as producing and releasing videos, and working as a photographer on a freelance basis.
- IT-Operations & Support
- Strategic Planning & Execution
- Team Leadership of specialists
- Budget & Vendor Management
- Cloud Migration, Training and Upskilling
- Agile Methodologies & Agile Release Train
- GDPR Compliance & It-security
- Process Improvement & & Automation (STP)
- Strategic development of IT infrastructure
- IT Development & Operations
- Enterprise System Enhancement & Migration
- Knowledge of AI Platforms and Tools
- Disaster Recovery Planning
- System Architecture
- Azure Active Directory (AD)
- Azure DevOps Services
- Azure Virtual Machines (VMs)
- Microsoft 365
- Microsoft Dynamics 365
- Microsoft Defender
- Azure Information Protection
- Microsoft Intune
- Azure Power Bi
- Sitecore
- Apsis