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Experienced Support Technician

Olivier Dreyer

Olivier Dreyer
    Info
  • 32 years old
  • Single
  • London 
  • Driving licence

Professional status
Currently employed

Job/career Open to opportunities

About me.

Born and raised in France, I move to London after my degree, and I've been working there since then.

Professional experience

Technical Representative

GFI - London - United Kingdom(Permanent contract - November 2009 - July 2010)

Technology and Facilities Officer

Merlin - London - United Kingdom(Permanent contract - May 2007 - October 2008)

  • in charge of London HO support (1st and 2nd level), global maintenance and developing infrastructures,
    Technologies and Communication support for field sites in Africa and Asia (3rd level),
    Monitoring Network, Servers, Internet Bandwidth,
    Development of websites including an On-line Support tool to register and track requests,
    Production of White Books,
    Participating to Department Annual Plan, Policies and Strategies,
    Short-listing, recruiting and managing volunteers and temporary staff,
    Induction Training or software/Internet based training,
    Also in charge of Office Security, Fire Warden and Facilities.

Technologies Volunteer

Merlin(November 2006 - March 2007)

  • in charge of designing and creating a Knowledge Management platform for Learning and Development Department.

Technician

SudClearance France(August 2003 - August 2005)

  • Support (Tier I or Tier II), global maintenance and developing infrastructures,
    Rebuilt the company's network,
    Created a new security strategy including e-mails,
    Created and developed a web agency.

Education

Two years Technical Degree

Maestris High School (January 2003 - December 2005)
  • Course included: Data base administration, Network administration (Windows 2003 and Mandrake Linux), Algoritmy, Web Server administration, Meurise database development method.

Two years History Degree

Université de Provence (Aix-Marseille I) (January 1999 - December 2002)
  • Specializing in history and philosophy of cinema.
    Specialising in history of politics.

Bacalaureat L - Equivalent to English A-Level

St Charles High School - France (January 1996 - December 1998)
  • Specializing in Literature, Philosophy, History and Languages

Skills

Windows Environment Server Side

  • Active Directory, Exchange, DHCP, DNS, DFS, VPN, WSUS, IIS, Printing service, Managing Avaya IP400 Telephone System.

Network Administration

  • LAN (TCP/IP, Patching), WLAN

Security

  • Firewall, WPA, WPA2, Business Continuity, Backup, Data Recovery, Ghosting, PAT Testing.

Hardware

  • Specification, procurement and set up of new Servers, Switches, Desktops, Laptops, Printers, Monitors, Computers maintenance, upgrades or repair (including Laptops).

Web Server

  • Apache, PHP, MySQL, FTP Server.

Internet Languages

  • PHP and Database interaction, (X)HTML, CSS.

Languages

  • English: Read - Spoken - Written
  • French: Mother tongue
  • Spanish: Understood, read and confirmed conversation level
  • Italian: Reading and basic conversation level
  • German: Basic knowledge

Interests

Travels

  • Travellings over 6 months to South America, visiting 11 countries
  • Africa (Egypt, Maroco, Tunisia, Algeria)
  • Asia (China, HKG, Macau)
  • Europe (Russia, Albania, Hungary, Czech Republic, Poland, Baltic countries and most of the Western Europe)
  • North America (Canada, USA)
  • Oceania (Easter Island, Galápagos Islands)

Sports

  • Badminton
  • Volleyball
  • Swimming