- Home Phone
- Cell Phone
- Contact me Contact form
Professional status Currently employed
Job/career Yes, I'm available
Retail Banking Professional 8 years working experience in India & Dubai - U.A.E.Management and Leadership an experienced dynamic highly motivated Senior Relationship Officer
8 years proven track record in high pressure environments requiring independent decisions, conflict resolution and critical attention to detail.
Working experience in retial banking dealing with high profile clients in India & Dubai - U.A.E.
seeking to new challenges in Sales/Marketing for Business development, able to work on own initiative and as part of a team. Proven interpersonal and communication skills strong business acumen with the ability to execute a wide rage of sales & marketing strategies to establish market presence and increase revenues and profitability.
A proven performer who moves from vision and strategy to implementation and follow-through.
A highly accomplished Customer Services (Senior Sales Officer) specializing in Sales. Recognized by superiors for excellent customer care, resulting in corporate commendation.
Management career with proven track record of increasing department efficiency, establishing processes and exceeding customer expectations, handled a variety of managerial and administrative duties to meet the needs of the company and customers.
Ability to build strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity, customer-focused Professional with a distinguished career of over 7 years.
Management career with proven track record of increasing sales and establishing and exceeding customer expectations.
Strong leadership, problem solving and communication skills highly articulate, demonstrating refined interpersonal skills across all levels and backgrounds energized for new challenges. Computer literate / experienced in maintaining accurate records and reports.
Consistently provided excellent, informed customer service and maintained strong reliable work ethic.
Extremely responsible youth willing to accept a position to increase experience within the realm of customer services, worked for well reputed organizations with employee strength of (5000 employees).
Recognized for exceptional ability to create trust and build lasting relationships, flexible, positive and responsive to change
Strong follow-through, administrative and time management capabilities.
Retail Banking Professional Sales & Business Development:
Specialty hardcore experience in Sales & Marketing.
Exploring potential business avenues, Identifying prospective clients, generating business from existing clientele, thereby achieving business targets.
Retail Banking Skills
Having strong background in sales and customer service and have minimum of 8 years of experience in retail banking selling to multi products.
Excellent communication and inter-personal skills apart from leadership and management skills.
Able to develop strategies and programs which are important in achieving the targets of the organization.
Able to identify and coach cross-selling of a wide range of business, retail and consumer services, armed with an array of highly competitive product offerings.
Able to direct and control retail banking activities and resources for meeting retail banking objectives.
Able to convert business requirement to functional requirement and able to discuss all the strategies with the clients and business users.
Knowledge of corporate sales and client relationship management.
Generating new business & achieving target, able to get new business form existing clients and engage in client servicing.
Good communication and inter-personal skills, able to motivate and lead the team properly.
Following all the laid down sales processes and having strong networking skills.
Able to provide information and assistance to customers and also cross sell products in the credit card centre.
Handling client problems, answer general inquiries and complaints. having complete knowledge of bank regulations and policies.
Having excellent inter-personal, communication and computer skills.
Responsible for conducting business development activities, apart from lead generation as well as providing assistance to the customers.
Dealing with prospective as well as existing customers, in order to analyze the financial requirements and suggest products and services, as per those requirements.
Able to develop a friendly and professional atmosphere, which leads to positive customer experience, apart from long-term customer relationship.
i consider myself to be a student of the Secret Art of Selling.
Sales is a profession that the minute you think you know it all is the day you should do something else.
i have learned more from my losses than I have my wins.
i have realized that the more I care about my customer - the more they care about me
i believe that everything in life happens for a reason - it is part of my learning to grow and become a greater professional
i believe that when you give 100 percent of yourself - life gives abundance back.
i understand that we are our own worst enemy and your greatest critic is the one that is in your head.
i understand that my greatest fulfillments have come in the giving and not in the receiving.
i have been blessed to work with so many top Sales professionals.
i have made some sales in my time but not won many more, i have a choice either to focus on the losses and the heartache with it or relive my wins.
i have realized that when i learn to relax my problems go away.
Thank you for reading this - i am truly grateful - it is my wish that you got something out of it.
Professional networking organizational development
- Traveling Abroad
- Social Working
- Activities and Societies: Member of St. John Ambulance (Under taken President of India)
- Member of Veer Abdul Hameed Foundation Lucknow – India