Laura D. Brown
Senior IT Project Manager, MBA, PMP, CSM
United States
Professional Status
Employed
Available
About Me
Brown Management Consultants, Inc., President and CEO
Goals: Continue to build a successful track record as a Senior Program Manager and Senior Project Manager.
• PMI-ACP (Agile Certified Practitioner - 2015), CSM (Certified Scrum Master), PMP
• Program Manager and Senior Project Management leader with 20+ year’s experience.
• Proven track record of consistently and successfully delivering complex, corporate critical, high
profile IT (technical/platform/database), and functional projects in e-commerce companies and
financial institutions.
•Successfully implemented business and corporate projects on time and within budget, while
ensuring alliance with enterprise goals
•Expertise in the Financial Services, (Banking), Insurance, Healthcare.
Specialties: Program and Project Management, Social Media, Business and Financial ERP Systems, e-commerce, Supply Chain Retail, Financial Institutions, Insurance, Healthcare
Goals: Continue to build a successful track record as a Senior Program Manager and Senior Project Manager.
• PMI-ACP (Agile Certified Practitioner - 2015), CSM (Certified Scrum Master), PMP
• Program Manager and Senior Project Management leader with 20+ year’s experience.
• Proven track record of consistently and successfully delivering complex, corporate critical, high
profile IT (technical/platform/database), and functional projects in e-commerce companies and
financial institutions.
•Successfully implemented business and corporate projects on time and within budget, while
ensuring alliance with enterprise goals
•Expertise in the Financial Services, (Banking), Insurance, Healthcare.
Specialties: Program and Project Management, Social Media, Business and Financial ERP Systems, e-commerce, Supply Chain Retail, Financial Institutions, Insurance, Healthcare
President and CEO
Brown Management Consultants, Inc.
Since November 2012
- President and CEO, www.BrownMCI.com
Senior Project Manager
U.S. Bank
July 2014
to January 2015
- Wealth Management Digital Platforms Group, Social Media Project
Senior Agile Project/Program Manager
Macy's
February 2014
to July 2014
- Mitigate Risks: Ensure risk and issue process is executed to achieve project success. Reviews project risks and action plans, and escalates to appropriate level of management.
- Project Leadership: As Provides leadership to the project team for the Q4M standards and processes throughout the life cycle of the project. As the designated PM
- Communication Facilitation: Facilitates communication and negotiation within and across the project team(s). Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members.
- Define Requirements: Oversee Product Manager(s) to define and manage business partner requirements.
- Manage Project Work: Ensures deadlines are met by facilitating resource planning, organizing, and prioritizing. Keeps management and key stakeholders well informed on a timely basis on project progress, status and/or concerns for each assignment. Make sure regular project status/quality meetings are conducted and development of project metrics and project scorecard is accomplished.
- Manage Project Scope: Oversee process to define scope of the project based on the business need in order to meet the customer's project expectations. Direct project plan approval process from the customer in order to formalize the project management approach. Develops and manages project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners and project team. Manage changes to the project scope, project schedule, and project costs using appropriate techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.
- Project Execution: Manages all project and possibly program related activities and has responsibility for execution and final delivery and release of the product.
Senior Executive Project Director
Bay Area Air Quality Management District
October 2012
to March 2014
- Managed the Production System Project, the District Website Rebuild Project to include online permitting and compliance reporting, and the Production System Audit Process
Senior Project Manager
Pacific Gas and Electric Company
October 2011
to October 2012
- Created processes that improved project management and documentation efficiency, accuracy and reliability.
- Technologies include Microsoft Share Point, MS Project Server, Java, HTML, FogBugz and FootPrints Issue Tracking System, Time Tracker, Oracle DB, SQL Server 2005, Windows 2007, Microsoft Office 2005-2010.
- Managed project execution by multiple resources in different locations, including offshore development;
- Coordinated process of validating technical architecture and specifications based on input from client and team;
- Performed project planning and sizing activities, identified resource requirements, and built team;
- Ensured high quality deliverables, on time, within budget from requirement definition through testing and deployment;.
- Managed and implemented 30 platform specific software projects for company’s largest client, focus on billing and print business;
Senior Project Manager
EC Wise
May 2011
to November 2011
- Project Methodologies used: Agile and Waterfall
- Technologies include Microsoft Share Point, MS Project Web Server, Java, HTML, FogBugz and FootPrints Issue Tracking System, Time Tracker, Oracle DB, SQL Server 2005, Windows 7, Microsoft Office 2005-2010
- Managed project execution by multiple resources in different locations, including offshore development
- Created project management processes that improved project management and documentation efficiency, accuracy and reliability
- Coordinated process of validating technical architecture and specifications based on input from client and team
- Performed project planning and sizing activities, identified resource requirements, and built team
- Ensured high quality deliverables, on time, within budget from requirement definition through testing and deployment
- Managed and implemented 30 platform specific software projects for company’s largest client, focus on billing and print business
- Contracted with Trinet
Project Manager
Walmart.com - Global e-Commerce
January 2010
to May 2011
- Project Methodologies used: Agile and Waterfall
- Technologies include e-commerce, customer facing self-service web interface for shopping, Omniture CRR, Bazaarvoice, Java, HTML, Remedy Bug Tracking System, Clarity Time Tracking, Plan View Time Tracking, Oracle DB, SQL Server 2005, Windows 2007, Microsoft Office 2005-2007.
- Database performance improvement project, and third party logistics software improvement project which provides for significant improved web site functionality and ease of use for consumer
- 40 Reporting projects to build and improve corporate-wide reports to build, manage and grow business
- Marketplace Imagery Enhancement Project - moving e-commerce web site's image database and processor to new server
- Implementing QuickLook on website (resulting in 18% customer use and 11% conversion rate since release)
- Projects included:
- Managing over 50 reporting projects that provide business critical metrics for senior management to manage and grow the e-commerce business to a multi-billion dollar revenue company
- Managed multiple database performance and software implementations to expand global web B2C e-commerce site
Program Manager
AAA NCNU
January 2009
to December 2009
- Budget: $2.7 MM
- Technologies included e-commerce, customer facing self-service web interface, .Net 2.0, PeopleSoft HRMS and Financials, AS 400,Policy Net, SalesX, Net Positive, Auto Legacy (ADES), Homeowners Legacy (HDES), Member Point Auto, Insurance Architecture, Exstream Application, ProSight PMS, Oracle DB, SQL server 2005, Windows 2007, Microsoft Office, MS Project 2007, MS Project Server 2007
- Directed enterprise-wide program changing corporate name from CSAA to NCNU while undergoing major changes in corporate infrastructure
- Waterfall Project Management Methodology
- Name Change Program
IT Program Director
Marin Community Clinics
February 2008
to January 2009
- Budget: $1.2 MM
- Technologies included: MS Project 2007, MS Office, Next Gen, eclinicalworks, Dentrix, Cisco Real VPN, Misys, MY SQL, SQL Server, Windows OS 2003, VOIP
- Dentrix: a system for dental diagnostic records and billing
- e-clinical works: an electronic health records system for front office, billing, and reporting
- Waterfall Project Management Methodology
- Project managed implementation of web-based enterprise medical software systems for non-profit healthcare organization
Senior IT Project Manager
Triton Distribution Systems
November 2005
to February 2008
- Budget: $2.5MM
- Technologies included: Oracle database, SQL server 2005, .NET, SOA, Keep Alive, Twist database, Reservation Expert, Object Oriented Query Language, Act Database, internet connections with partner Host HCM’s (e.g. Galileo), MS Office 2006, MS Project 2006
- Created BRD, risk management, software release, Sharepoint standard processes and procedures, adopted by Senior Management
- Project Management Methodologies: Waterfall and Scrum
- Project managed implementation of international proprietary B2B e-commerce .NET software integrated global distribution system connecting travel agents to major world-wide vendors such as Philippine Airlines, Carnival Cruises, ATP, and China Airlines
Senior Project Manager
Firemans Fund Insurance Co.
February 2005
to November 2005
- Budget: $1.6MM
- Waterfall Project Management Methodology
- Technologies used: .NET 2.0, SQL Server 2005, SOA, Prestige Auto Access, Insurance Rating Module, Ratabase, Auto Act, Microsoft Office, MS Project 2003, MS Project Server 2003, Windows XP/2003
- Managed project archiving legacy insurance rate and policy management historical data and system which compromised compliance issues while assisting in implementation of new replacement system which adhered to state insurance regulatory requirements
Senior IT Project Manager
The Pasha Group
June 2004
to January 2005
- Budget $2.3MM
- Technologies used: .NET, Oracle database, SQL server, MS Office, Biz-Talk, EDI, Ceridian TC, RFID, SOA, Acuity, MS Project 2005
- Implemented Ceridian Time Clock time management software
- Project Management Methodologies: Waterfall and Agile
- Built extensive EDI management matrix and project plans to track and manage international shipments of luxury automobile parts for assembly and distribution across the United States.
Clinical Psychology
- Microsoft Word
- Managing Offshore Teams
- Strategic Financial Planning
- Platform Integration
- Digital Sales
- Software
- PeopleTools
- Software Development
- Cross-functional Team Leadership
- Business Analysis
- Business Process Improvement
- Software Documentation
- Project Planning
- MS Project
- Computer Hardware
- Microsoft SQL Server
- Virtual Teams
- Process Improvement
- Microsoft Technologies
- Team Leadership
- Project Implementation
- Business Intelligence
- Digital Strategy
- Team Management
- Program Management
- Team Building
- Managerial Finance
- Managing Processes
- Corporate Development
- Strategic Planning
- Corporate Finance
- PeopleSoft
- PeopleSoft Financial
- Business Strategy
- Relational Databases
- Software Quality Assurance
- Business
- Business Planning
- CA Clarity
- Project Coordination
- Corporate Governance
- Microsoft Excel
- Niku Clarity
- Microsoft Office
- Digital Media
- Strategic Communications
- Search Engine Ranking
- Corporate Communications
- Social Media Marketing
- Software Project Management
- French
