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Professional Experience
Client Services Coordinator
Career Cycles - Toronto, ON - Canada(Freelancer - Since May 2008)
Responsibilities
- Coordinated Who You Are MATTERS!TM Game Night events held in local venues to increase client base and brand awareness
- Designed marketing materials, built and maintained company website and developed online presence strategy including social networking outlets
- Maintained client database, and financial records to ensure prompt and efficient financial transactions and managed online calendars for 6 associates all working from different locations
- Provided clients with high quality, responsive, discreet and empathetic service in being matched with Career Counsellors and booking appointments within 24 hours
Company Description
- CareerCycles is a small and growing Private Career Counselling firm that provides one-on-one Career counselling in the Toronto area and over the phone all over Canada and hosts bi-monthly open enrollment Game Night Events
Website
Career Counsellor (Practicum Student)
Pathways to Education - Regent Park - Toronto, AB - Canada(Cooperative Education Work - September 2007 - December 2007)
Responsibilities
- Worked with students enrolled in the Pathways to Education program in Regent Park to coach them in decisions about volunteering and mentoring opportunities and College and University applications
- Coached students in one-on-one sessions
- Facilitated weekly information meetings
- Managed resources and created tools to help students be concrete in making well informed decisions
Company Description
- The Pathways to Education Program is an initiative of the Regent Park Community Health Centre. Their Mission is to ensure that young people from at-risk and/or economically disadvantaged communities achieve their full potential by getting to school, staying in school, graduating and moving on to post-secondary programs. As part of an 8 week Practicum Term, I worked with one fellow student to initiate and develop a Career and Education Choice model for Grade 11 and 12 students preparing for College and University Applications
Career Counsellor (Practicum Student)
Lutherwood Youth Employment Centre - Kitchener, Ontario - Canada(June 2007 - August 2007)
Responsibilities
- Worked closely with at-risk youth coaching them on life skills, job search and job maintenance skills as part of two unique programs targeted to youth facing the unique issues of poverty, foster-care and group-home living in the downtown Kitchener area
- Developed and delivered job search and employability related workshops to small groups of at-risk youth
- Developed and followed a Learning Plan with learning goals which were all achieved as part of my Practicum
Detailed Description
- In my first practicum experience, my focus was on learning, shadowing and making first steps into practically applying what I learned with clients. I was involved in two youth programs.
The first was called YouthAccess, a pre-employment program in a four week series of workshops which led to Job Development. Clientele was at-risk youth in the Kitchener area, many of whom had only grade 9 or 10 education, and had behavioural barriers to education. I ultimately successfully developed & delivered 3 workshops
The second program was HeadStart, a Life Skills program for at-risk youth who were not job-ready but who had the motivation to learn and attain that goal. HeadStart was often a lead-in to YouthAccess. As part of both programs, I worked with youth to create resumes and prepare for job interviews.
Company Description
- Lutherwood Youth Employment Centre is a collection of programs for youth 15-30 years of age in the Kitchener/ Waterloo Region. Their mission is to empower youth to build and sustain better and more hopeful futures through employment and housing resources, knowledge and support.
