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Professional Experience
Solutions delivery associate
Rightster - London - United Kingdom(Full-time - Since September 2012)
Responsibilities
- Rightster is a digital video company which simplifies the business of distributing, marketing and monetizing video content. We work with the world’s leading content owners, publishers and marketers to maximize the impact and reach of their digital video, providing them with the software, technology and expertise to grow their businesses rapidly. We provide an end to end service that enables video content to be distributed and monetized efficiently and transparently across all major platforms, devices and countries. Over the last twelve months we have worked with companies such as ITN, Sports News Television, the British Fashion Council, Facebook, MSN, AOL, the Guardian, and thousands of online publishers to distribute video content in over 100 countries.
- http://www.rightster.com/
- CRM
- Product Road Map synchronisation
- Technical project management (product delivery)
- Internal workflow improvement : SVN, staging server setup, teamwork process documents
- Client-facing process improvement : books of specification, products instructions
Website
Customer support specialist
Brightcove - London - United Kingdom(Full-time - February 2011 - March 2012)
Responsibilities
- Brightcove is the world leader professionnal Internet TV service. They harness the inherent power of the Internet to transform the distribution and consumption of media. They empower content owners—from independent producers to major broadcast networks—to reach their audiences directly through the Internetlly
- Technical support for customers including Sony, The Guardian, BBC, Channel 5, Virgin Media & TV, Channel 4, ITV, National Geographic, Dow Jones, Fox, Sky, Times inc.... and standard customers
- Supporting technical issues and implementations related to digital media delivery on any platform
- Successfully working with global partners to provide international support
- Achieving 100% positive client feedback for support
- Developement : HTML, XML, CSS, Javascript, BEML (BC code), APIs (JSON, JS), Flash
- Ads formats : BC (specific XML calls) , Vast 1.0 , Vast 2.0
- CDN synchronisation : Akamai, Limelight, Highwinds, Level3 and Jstream.
- Browser synchronization : IE 6 to 9, Firefox 3 to 4, Safari, Chrome, Android OS, iOS, RIM.
- International team work (UK, US and Singapore)
- Organizing tools : Salesforce, Gdoc, Gcalendar
Company Description
- Brightcove is the leading online video platform trusted by organizations of all sizes to publish and monetize professional quality video experiences across PCs, tablets, smart phones, and TVs.
Website
Digital project manager
Hippocampe - Paris - France(Full-time - July 2009 - January 2010)
Responsibilities
- Hippocampe.fr : french web agency specialized in the communities websites
- Book of specifications setup
- Teamwork improvement
- Consulting communication and marketing
- Planning updates
- Market studies
- Web design and integration (Adobe CS4 photoshop, illustrator, indesign and flash)
- Web developpement (HTML, CSS, XML, PHP, SQL, flash, Javascript, typoscript)
- My work : UNFP.fr / CERIN.org / ELEARNING-CEGOS.com LAJAUNEETLAROUGE.com / REPONSEATOUT.com / ALTERGAZ.fr / ...
Detailed Description
- Skills demonstrated :
- Presentation skills
- Operational and effective
- Open minded
- Good listening skills - Project i worked on during this internship : http://www.unfp.org/ ; http://www.cerin.org/ ; http://www.lajauneetlarouge.com/ ; ...
Company Description
- French web agency since 1995, Hippocampe is a 15 people company specialized in the communities websites.
Website
