Francisco Escobedo
Professional Experience
The Level Manager
ME by Meliá - Cancún - Mexico(Full-time - Since April 2010)
- Management of the top 69 suites of the hotel and VIP area.
Sales & Project Coordinator
ME by Meliá - Cancún - Mexico(Internship - February 2011 - August 2011)
- ME Cancún E-book design & development
- Development and implementation of a new booking engine for weddings
- Media plan management
- Revenue reports
Vacation Concierge
ME by Meliá - Cancún - Mexico(Full-time - August 2009 - April 2010)
- Concierge services for Club members
Front Desk Assistant Manager
ME by Melía - Cancún - Mexico(Internship - February 2008 - August 2008)
- Team management for 4 or 5 cashiers
- Customer service
- Management of front office cash funds, up to $100,000 mxp
- Check in/out supervision
Reservation Agent
ME by Meliá - Cancún - Mexico(Internship - August 2008 - November 2008)
- Reservations for tour operators
- Quotation for individuals
- E-commerce management
Front Desk Cashier
ME by Meliá - Cancún - Mexico(Full-time - May 2008 - August 2009)
- Check in/out
- Customer service
- Cash fund management up to $15,000 mxp
Marketing Coordinator
Reqrea Buffet Qreativo - Querétaro - Mexico(Part-time - June 2007 - May 2008)
- Market research for micro and small companies
- Advertisement campaigns
- Media plan development
Education
Marketing Bachelor
Universidad Interamericana Consorcio Anáhuac (January 2009 - August 2012)
Marketing Bachelor
Universidad Anáhuac Querétaro (January 2006 - May 2008)
Skills
Software
- Opera Full Service (Property Management System)
- Microsoft Outlook
- Microsoft Office
- Mac
Hotel Operations
- Front desk management
- Concierge services
- Reservation Process
- Site inspections
Languages
- Spanish: mother tongue
- English: fluent. TOEIC 904/1000
- French: basics
Marketing
- Market research & benchmarking
- Media merchandising
- Customer service
- Customer Relationship Management
- Design and creation of selling tools
- Revenue reports
- Social media development