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Business & Relationship Marketing Manager EMEA

Elena Beurdeley

Elena Beurdeley
    Info
  • Singapore

Professional Status
Employed

Job/Career Unavailable

Business & Relationship Marketing Manager EMEA at IHG

Welcome to my web-CV!

Currently based in Singapore, I am aspiring to become an influential Digital Marketer in the travel & leisure or hospitality industry.

I have spent the last 3 years building my knowledge and sharpening my expertise of B2B and B2C CRM & loyalty programs. Passionate about understanding the ever-changing rules of customer lifecycle and customer engagement in the digital environment, I have developed and tested highly customized, data-driven marketing activities across paid, owned and earned media. During this time, I also gained experience in successfully growing & managing teams as well as implementing new ways of working.

Beyond this my previous roles have been in managing events, business centre and front desk operations in luxury hotels in the UK & Europe. These experiences have taught me to be adaptable, proactive and the significance of team work.

I am keen to network with fellow Digital Marketers in AMEA (Asia Pacific, Middle East and Africa) in order to exchange and challenge ideas on how to leverage consumer insights from online data in campaign planning and increase RODMI (return on digital marketing investment).

Professional Experience

Business & Relationship Marketing Executive EMEA

IHG - Denham - United Kingdom(Full-time - March 2008 - November 2009)

  • Managing day to day operations of two B2B loyalty programmes across EMEA
  • Websites enhancement and development
  • Internal and external communications management
  • Execution of BTL tactical activities
  • Programme expansion support

Education

EBP International

Bordeaux Ecole de Management - Portsmouth University (September 2002 - June 2006)
  • Diplomas:
    - BA (Hons) in European Business 2.1
    - Diplôme de l'école Multinational des affaires

Skills

Business Skills

  • Digital Marketing
  • CRM, loyalty
  • Social Media
  • Strategic & tactical marketing planning and implementation
  • e-Commerce
  • Travel & Tourism

Languages

  • French - Fluent
  • English - Fluent
  • Spanish - Advanced
  • Italian - Intermediate
  • German - Beginner

Personal Skills

  • Great presentation and networking skills
  • Excellent project management skills
  • Ability to work in fast paced multi-cultural environment
  • Passion for hotel industry
  • Personal drive
  • Highly enthusiastic