Claudia Cheung

Contact

E-mail

Professional Status

Employed
Available

About Me

I’m a SenecaSoMe Social Media Graduate Certificate Student, working my way up. I currently reside in Toronto, Canada, but I also dream of working in London, England and Hong Kong. I’m also hosting a television show in a Chinese subscribed channel, Fairchild Television. I'm passionate about social media and digital media hence currently I'm working at Seneca Sandbox, a digital media lab in the Seneca Newnham campus. I've worked in a variety of industries which I've had the opportunity to gain a more diverse knowledge from each one. I believe I can bring a diversity as I build my career based on the different experience I've had. While gaining the experience, I've come to find my passion in the media sense of marketing specifically those that can provide a creative outlet. Thus, I am looking for opportunities to work within a creative agency with regards to social or digital media.

Experience

Social Media Associate

Edipresse Media, Hong Kong Tatler
Since May 2017
  • Develop and execute social media strategy coupled with creation of content calendar.
  • Create and curate daily content for all social media platforms, including but not limited to, Facebook, Twitter, Instagram, Pinterest and YouTube.
  • Design and create visually appealing images and videos for social media posts with design tools such as Adobe Photoshop, Illustrator, and Premiere Pro.
  • Assist in creating content for hongkongtatler.com ranging from fashion and beauty to art, design, travel and society.
  • Develop and deliver the weekly e-newsletter.

Social Media Marketer

Self-Employed
August 2016 to May 2017
  • Developed and executed social media strategy coupled with creation of content calendar.
  • Created and curated daily content for all social media platforms, including but not limited to, Facebook, Twitter, Instagram, Pinterest and LinkedIn.
  • Responsible for content writing and development for e-newsletters and blogs.
  • Clients included: Pittsburgh Internet Consulting, VenueTown, King Content

Digital Media Executive

Cordis, Hong Kong
July 2015 to August 2016
  • Develop and execute social media strategy and digital campaigns (organic and paid) coupled with creation of content calendar.
  • Create and curate daily content for all social media platforms for Cordis hotel, Chuan Spa and Eaton House (Facebook, Twitter, Instagram, Weibo, WeChat and LinkedIn) and monitor and engage with target audience with social listening tools.
  • Initiated and launched WeChat and LinkedIn account for the hotel.
  • Develop and maintain relationship with key opinion leaders and social influencers.
  • Responsible for Customer Relationship Management (CRM) database management and copy writing for all email direct marketing (eDM) newsletters with regards to F&B outlets, spa, rooms and MICE.
  • Handled Content Management System (CMS) and content development of Cordis hotel and Chuan Spa website.
  • Represented Cordis, Hong Kong to speak on a panel at The Smart Traveller - Digital Strategies in Asia 2016 summit hosted by Eye For Travel. Panel topic: Creating that Seamless Travel Experience to Make your Brand Stick.
  • Responsible for the social media transition on all platforms from the rebranding of Langham Place hotel to Cordis, Hong Kong.

Digital Media SandBox Assistant

Seneca College
September 2014 to May 2015
  • Execute social media strategy by posting and monitoring all social media platforms.
  • Execute digital media strategy with the use of graphic and website design.
  • Assist with the creation of instructions, guides, and procedures on the use of Sandbox equipment and media resources.
  • Assist students with digital projects and faculty on software and hardware.

Television Host

Fairchild Television
January 2014 to May 2015
  • Co-Host of the "What's On" show, a show shown on Sunday nights 8pm.
  • Hosted a prelude and post-show for the Miss Chinese Toronto Pageant 2014.

Client Service Representative

Bellissimo Law Group
January 2014 to 2014
  • Handled processing of immigration cases with regards to evidence collection and cross-referencing.
  • Responsible for all communications from the firm to government agencies with regards to accessing private information.
  • Contributed to blog writing for company's website.

Festival Coordinator

European Union Film Festival
August 2013 to January 2014
  • Executed social media strategy by monitoring all social media platforms with regards to brand promotion.
  • Created content strategy and responded to consumer engagement and inquiries.
  • Liaise with all the consulates of the European Union regarding their participation for the films.
  • Participate in the communication of the festival by helping with the creation of the program book, the website and all the communication campaign.

Summer Intern in Marketing and Development Department

Winnington Group Limited
July 2011 to August 2011
  • Worked closely with marketing directors to hold project meetings with board members
  • Responsible for conducting extensive industrial and marketing research for both online and on site company projects.
  • Sole intern to be a part of the marketing team to conduct research on site at a newly developing project in another city.

Vice President of Marketing

Ryerson University - Business Students' Association
September 2012 to May 2013
  • Oversee the director of marketing, and was in charge of all events planning and marketing for the business association.
  • Worked closely with the executive team members and campus faculty as a student leader.
  • Managed all ingoing and outgoing forms of social media while interacting with different students from a variety of program to set up both professional and social events.

Education

Certificate

Seneca College of Applied Arts and Technology
September 2014 to June 2015

Social Media

Bachelor of Arts (B.A.)

Ryerson University
September 2009 to June 2013

Criminology, Minor in Psychology

Skills

  • Social Media Marketing
  • Content Management
  • Google Analytics
  • Microsoft Office
  • Adobe Creative Suite
  • HTML
  • SEO
  • CSS
  • Photography
  • Digital Media
  • Digital Marketing
  • Video Production
  • Branding
  • English
  • Cantonese
  • Mandarin