Christopher Grove
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Professional status Consultant
Job/career Open to opportunities
Overview of my experience.
L'ANALYSE FONCTIONNELLE ET LA MISE EN PLACE DE SOLUTIONS ADAPTEES AU CONTEXTES METIERS.D'origine britannique et diplômé d'une école de commerce française, j'ai plus de dix ans d'expérience professionnelle en France, dont huit dans les systèmes d'informations. Si vous souhaitez d'avantage d'informations en français, je vous invite à télécharger mon CV en français (en haut à droite).
Je reste à votre disposition entière si vous souhaitez des informations complémentaires concernant mes expériences professionnelles.
Aujourd'hui je cherche à participer à des projets Microsoft Dynamics AX 2009 en tant que consultant. Contactez-moi au: grove.christopher@gmail.com.
BUSINESS ANALYSIS & IMPLEMENTATION OF SOLUTIONS ADAPTED TO FUNCTIONAL CONTEXTS.
British and bilingual, I have more than 10 years of professional experience in France (8 years specialised in information systems) and a Master's degree from a French business school.
I have a pragmatic and global vision of customer relationships thanks to my knowledge and experience of the following business processes and solutions implemented to facilitate and rationalise them::
- Quote To Cash
- Fulfillment
- RMA
- Credit Management
Functional analyst for information systems used in these business processes:
- Microsoft Dynamics CRM,
- Microsoft Dynamics AX 2009,
- PeopleSoft (modules: Order Management, Inventory, Billing, Accounts Receivable),
- Wilogs (a French Transport Management System)
- Teklogix scans
Today, I'm looking to participate in Microsoft Dynamics AX 2009 projects. My aim is to leverage my extensive ERP experience as a functional consultant on this system. Please don't hesitate to contact me at this e-mail address: grove.christopher@gmail.com .
Please don't hesitate to get in touch with me if you would like further details of my experience.
Professional experience
Sales & Marketing Analyst
NEC Computers SAS(August 2007 - June 2009)
Missions
- Functional expert for the ERP PeopleSoft V8 (modules : Order Management, Inventory, Billing, Accounts Receviable) et Microsoft Dynamics CRM V3.
Define new business processes with the Credit Manager to improve the credit management and payment recovery.
Successfully implemented a Europe wide payment recovery outsourcing solution.
Undertake a preparatory study for an upgrade to Microsoft Dynamics CRM V4 and the installation in a test environment.
Deploy a solution for converting quotations from a proprietary quotation tool into orders in PeopleSoft: 13284 orders created and invoiced with this method so far.
Participate in a project reintegrating the sale and shipment of spare parts and implement :
- a new Business Unit to facilitate Italian sales taking into account Italian fiscal restrictions.
- the integration into PeopleSoft of transporters’ proprietary processes for generating and printing tracking numbers, shipping labels and manifests and sending manifests via FTP.
Support, analysis of functional requirements, definition of specifications and setup of PeopleSoft, Microsoft Dynamics CRM, a proprietary quotation management tool, a product management application and product configurator.
