Contact

E-mail

Situation professionnelle

En poste
En recherche active

Johan Bouguenon

Expériences

Service Clientele

B2S
Depuis 2016

Customer Service Representative

Nissan Netherlands
  • B2S, Genneviliers Customer Service Representative Back-office for the Dutch market
  • Customer Service

Tele-Marketing

Provecho
  • B2C Sales of floor parts.
  • Coordinate repair of copiers and printers.
  • Coordinate the annual planning process.
  • Actively participate in Customer Service management meetings.
  • Answering emails and chat from customers on a wide variety of topics.
  • Ensure consumer satisfaction by profiding timely and accurate information.
  • Logging detailed and accurate case notes to ensure optimal assistance for customers.

Customer Service

Tele-Sales
  • Customer Service and Sales by telephone at UPC Netherlands.

Formations

The School for General Secondary Technical School
Septembre 1983 à juin 1987

Augustinus College
Septembre 1980 à juin 1984

Het Comenius Lyceum
Septembre 1978 à juin 1982

Compétences

  • Microsoft Word
  • Microsoft Office
  • Good telephone manner
  • Communication skills
  • Managerial Skills
  • Microsoft Outlook
  • Microsoft Internet Explorer
  • optimal assistance
  • French
  • Dutch
  • English
  • German

Loisirs

  • Reseau sociale Herbes pour les sante et sante naturelles