Ingrid Bouguenon
Call Center Assistent /Telephoniste Receptionist, Planon
Customer Service Representative
headoffice Renault Netherlands
- Solving problems related to to brand Renault cars and all other questions.
Course Leader
ETC
- Giving in-company training courses, among others. Word, English, Cal Center training etc.
Supervisor
Telecom RPBG
- RPBG ParboNet, Supervisor Call Center of a Telecom company.
- Guiding and training of staff, and all common administrative acts.
Call Center Assistant
StrongBow Offshore
- Reviews by phone in the Dutch and English language, replying mail, apply search engines for
- business use.
- Business sales of advertising material .
- Mainly make appointments for field service employees.
- Upc/Planon bv/Cito, Nijmegen/Arnhem (Netherlands)
- UPC back office assistant, al work on the back office of a cable operator.
- Planon Wijchen TelephonisteRreceptionist al work at an IT company.
- Cito Arnhem Helpdesk Assistent to speak with Doctors on the phone who must pas a test to work in a
- foreign country.
- KPN/Westermeijer Vastgoed/Div. Telemarketing werk, Wijchen/Arnhem/Amsterdam (Netherlands)
- KPN for the business and private market look up phone numbers and pass it on. (008-118)
- Westermeijer real estate Telephoniste/Receptionist all work in a real estate company.
- Various agency work oa. Light administrative work, Telemarketing work B2B and B2C, Customer
- Service Assistant, answering business mail/chat, problem-solving, and search engines use for the
- business market.
Telephoniste
Cal Center
- Aide a Gestion de l`enterprise
- Paramaribo offshore,
- , formation et accompagnement du personnel, avec responsabilité du centre
- et tous les travaux y afférents.
- Enquêtes téléphoniques en Néerlandaise et Anglais, réponse aux mails professionnels, usage moteur
- de recherche a but professionnel etc.
- Téléphoniste/Réceptionniste, colaboratrice dans un Call Center , et helpdesk en Anglais.
assistante
Postes Administratives Divers
- Postes Administratives
- Divers, Almere (Pays-Bas)
- Divers postes administratives.
- En dehors de mes périodes d`études: assistante dans un Call Center en helpdesk en Anglais avec
- mission de recherche sur internet pour tout ce qui concerne la médicine et l`alimentation naturelle.
CSR
ROC Nijmegen
- 15/1/17 © European Union, 2002-2016 http://europass.cedefop.europa.eu Page 1 / 3
- Curriculum vitae Ingrid Bouguenon
- ROC Nijmegen, Nijmegen (Netherlands)
- To speak on the telephone with students, teachers, and organizations with the goal to provide
- information.
- B2C
- Volunteering
- back office
- B2S
- company training
- Communication skills
- helpdesk
- Managerial Skills
- Microsoft Excel
- Microsoft Word
- B2B
-
Allemand
Intermédiaire
- Anglais
-
Français
Intermédiaire
- Néerlandais
- des Animaux
- les Sante
- Beaute
- Sante pour Animaux
