Beathe-Jeanette Lunde
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Professional experience
University Lecturer
The International University of Monaco - Monte Carlo - Monaco(Since January 2013)
- IUM is recognised for the personal attention that underpins its teaching philosophy, as well as for its core values of mutual respect, open-mindedness, courage and honesty.
Lecturer – Hospitality Quality Systems, Processes and Performance Indicators
Master in Luxury Hospitality & Event Management
Executive Vice President | HR | CSR | Safety & Security
The Carlson Rezidor Hotel Group - Minneapolis, MN - United States(Permanent contract - December 2009 - February 2012)
- Initially invited to accelerate the integration and alignment of Carlson (USA) and Rezidor (EMEA) in the areas of Human Resources, People Development, Responsible Business, Communication and Safety & Security. Later, responsibility expanded to include People Development, Responsible Business and Safety & Security for Carlson enterprise.
Advisory Board
University of Minnesota - Minneapolis, MN - United States(Consultant - 2010 - 2012)
- Tourism Advisory Board
Senior Vice President | HR | Franchise Operations
The Rezidor Hotel Group - Brussels - Belgium(Permanent contract - July 2006 - November 2009)
- Internally promoted concurrent with a change of ownership from private to public and multi brand expansion from 1 to 4 brands and 110 hotel openings between 2006-2009.
Provided franchise services to 40 owners and partners in 15 countries driving revenue optimization and quality assurance.
Vice President People & Operational Development
The Rezidor Hotel Group - Brussels - Belgium(Permanent contract - August 2005 - June 2006)
- Promoted to support the COO in all areas of HR and operational development including franchise operations. Championed HR as a business discipline encouraging leaders to view business as a people discipline and delivering a sustainable organisation capability and performance.
Vice President Franchise Operations
The Rezidor Hotel Group - Brussels - Belgium(Permanent contract - January 2003 - July 2005)
- Developed and deployed the Park Inn by Radisson brand in EMEA. A top raking fast growing mid-market hotel brand. Developed overall concept, quality assurance programme and converted 26 hotels in 5 countries in 2003-2004. Achieved 40% profitability.
Vice President Human Resources
The Rezidor Hotel Group - Brussels - Belgium(Permanent contract - February 1996 - August 2001)
- The company signed a master franchise agreement for the Radisson brand in EMEA and created the first hotel co-brand Radisson SAS Hotels and Resorts. Cultivated a business focused HR agenda and built a strong performance culture in both a turnaround and growth situation. Prepared the organisation for rapid growth by implementing best practices, state of the art recruiting procedures, on-boarding processes, compensation policies, incentive plans, succession planning and performance programmes.
General Manager
Radisson SAS Globetrotter Hotel - Copenhagen - Denmark(Permanent contract - April 1995 - January 1996)
- Example of Achievements:
Improvement of Customer Satisfaction scores from 79 to 100 in less than one year.
Improvement in Employee Satisfaction scores despite the introduction of various change and efficiency programmes.
Increase in revenue despite a downturn in business at the time.
