Balasubramanian Jayaraman
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Professional StatusEmployed
Job/Career Available
Senior Manager-Inside Sales - Regalix Inc
Ben has experience in online marketing industry and can show businesses how to use Social Media Technologies for external community building and outreach, and for internal collaboration. He has over 14 years experience with Sales and Regalix has over 8 years experience in social media. We blend emerging tech knowledge with enterprise culture understanding to create an online brand presence for Organizations.Love working with Organizations of any size to help them share their vision with the world.
Learn more: http://www.regalix-inc.com.
My Links
Professional Experience
Senior Manager-Inside Sales
Regalix Inc(Since April 2011)
- Regalix Inc. (A Digital Marketing and Technology Company) is a One Stop Solution for all your Digital marketing needs as it is in our DNA. We have been servicing various verticals like Financial (CitiCorp/Western Union), HiTech (NetApp/TIBCO), Film & Entertainment (Universal Studios/BIG Pictures), Retail & Consumer products (Apple/eBay/Lenovo) and many more such verticals. In total we have more than 1000+ satisfied customers in the last 8 years alone and most of them have been Referral business. That itself explains the implicit trust and confidence our clients shower on us.
Senior BDM-Sales
Magnus Advertising and Communications(Since May 2010)
- Inside Sales, Australian Market, Advertisement, Space selling, Internet space selling, website selling
Inside Account Manager (Intel Project from MarketStar)
MarketStar (Intel Project)(August 2006 - April 2010)
- Responsible for …..
- Procuring Data of all the ISV’s for the Indian Geography
- Identifying and Targeting Software Companies for the Partner Program
- Procuring Independent Software Vendors (ISV’s) for Intel Corporation
- Assist the Enrolled ISV’s into taking the right initiatives with Intel Corporation
- Follow up with the Software Developing Companies for taking advantage of features like Remote Access, Manageability and Multi-Core Technology
- Getting Trained in the latest technology in both Hardware and Software Segment
- Helping the newer teams in their training
- Meeting up with ISV’s for strategic decisions.
- Key responsibility in handling Strategic ISV’s for Intel Corporation
Sales manager - UK region
Andale Information Technology Private Limited(May 2002 - July 2006)
- Responsible for . ..
- Helped in procuring strategic deals for the company thereby increasing the
- Company's share in the market (eBay and eBay.co.uk)
- Recruitment of further staff and further expansion of business.
- Monitoring and Call quality control
- Helped in nurturing the newer batches to achieve their targets
- In Quality
- Setting up and heading a team and defining quality parameters.
- Reviewing quality team performance and setting new benchmarks to achieve higher levels of targets.
- Conducting weekly meetings with Sales team and team leaders to make sure they are on the same page and discuss improvement plans.
- Evaluating Management complaints with quality team and implementing a new training program for SAE's.
- Training
- Setting up and heading training team and defining training parameters.
- Scheduling training for new agents and also re-training for agents on floor.
- Training and supporting agents on eBay seller trends based on categories and Geography (US and UK).
- Training team leaders and Sales team on new updates and handling issues on the floor.
- Achievements
- Won many awards month on month
- Focused on various international markets like UK, Australia.
- Also initiated the UK process sales team and achieved 92% in the
- very first month
- Have also done my Six Sigma training for quality and doing a project
- Call handling and Customer Managing skills.
- Handled the UK team efficiently and nurtured it to a huge success.
Customer Support Executive
ICICI One Source(April 2001 - May 2002)
- Job Responsibilities
- Achieve the Sales per Hour (SPH) set by the Team leader/Supervisor
- Attend at least 8 hours of login and attend 250 calls in that time frame.
- Should pass on soft skill knowledge to the new batches coming on board
- In Quality
- The Sales done should have also have the Quality parameters like Call control, Call quality and follow the scripts.
- Achievements in ICICI One Source
- Got the best new comer award for the month of May 2002
- Best Agent award consecutively for more than 4 months in a row.
- Got selected for a special project to go to Rhode island among 1300 other employees
- Also was one of the first to get the Balance transfer award done on their Gold program.
- Direct Client appreciation also received for the highest number of sales done in a limited time frame.
- Helped the Quality team in setting up new parameters and simultaneously helped the team to achieve the same.
- Did On Job Training for more than 10 new batches and helped them to achieve their target.
Marketing Manager
Nirmal Infotech Pvt. Ltd(March 1998 - December 2001)
- Job Responsibilities
- Achieve the Sales target for both individual and team
- Reach out to both the Small and Big business units.
- Create Marketing strategies for all the branded companies like IBM, HP, Compaq and Zenith
- Achievements in; Helped in developing the business by 40%.
- Over achieved the given quarterly targets.
- Helped maintain the company trends and created a niche for it in the market
- Helped setup new branches at Mangalore and Udupi.
Administrative Officer
Supreme Industries Limited(September 1998 - February 2000)
- Job Responsibilities
- Establish Healthy relationship with huge customers like Coca Cola, Pepsi etc
- Create targets for the South India Sales team.
- Coordinate and keep track of the Sales strategy for the whole team.
- Create monthly / Quarterly / Half yearly reports and the trend report for the sales teams.
- Achievements in Supreme Industries Ltd.
- Helped in maintaining various reports and gave the management the reports as and when required.
- Helped the team strategize and achieve their targets month on month.
- Got the best Administrative officer award for the whole of South India
- Maintained the Sales and collections trend.
As Accounts Officer
Scalene Engineers Pvt. Ltd(May 1997 - August 1998)
- Job Responsibilities
- Maintain Ledger Books and Journal Entries
- Maintain Petty cash.
- Assist the Auditors in auditing for the company
- Achievements in Scalene Engineers Limited
- Helped in maintaining various reports and gave the management the reports as and when required.
- Computerized the whole Accounting system into Tally and got a whole lot of things automated within the company.
Education
Interests
Other
- New Technology insights
- Snow bowling
- Professional growth
- Social Media and it's outreach
Skills
Other
- Content Management
- Digital Marketing
- Social Media
- Non-Technical Sales
- Team Management
- Technology Marketing
- Online Networking
- Lead Generation
- Lead Nurturing
- End-To-End Sales
- Content creation and Content marketing
- Video
- Audio
- Podcasting
- Search Engine Optimisation
- Pay-Per Click Advertising
- Social Media Marketing
- Internet Strategy
