TARGET Manage the operative processes for internet and data services implementation and the logistic for resource recovery, everything under parameter set out in the Service Level Agreements, in order to satisfy the needs and requirements of customers in all regions of the country.
SCOPE From planning of activities, including physical installation or uninstallation of fiber optic cabling, wireless and logic configuration of equipments, until the complete implementation of the service.
Coordinate installation of new services, transfer and retreat of services according to the requirements of the customers in all regions of the country.
Track the progress and the status of the requirements and all the activities related with them until they get finished.
Keep internal and external client updated with the status of their requirements.
Ensure that everything is done within the deadline.